I am extremely pleased with the quality of customer service provided to me and my sister. Gail Cardoso has showed patience, knowledge and NO high pressure. She is still working hard to find us the used car that meets our needs and budget . She as a great attitude and I appreciate how we have been treated. Hoping soon to be driving a new car
Overall I would recommend them. Although some of the process was frustrating. We had picked out a car, but we changed our mind to a sportage vs a sorento. We found one we really liked and we had to wait 2 days to sign in it. We got a call a couple hours before we were supposed to go down saying there is a problem with title. They found another sportage. But without all the options we had wanted. They were able to install them and added in new tires and brakes in as well. Over all minus a few hiccups, we left with a new car and a good price. I would recommend them and would go back, just know that the process took about a week to fix. Oh but they did give me a rental
This was the first time I actually bought a car on my own, Alex made me feel like it was not a big deal and that I would be OK, I don't think he realized it. I went from a huge Suburban to a much smaller car, he knew I was nervous, so when we went on our test drive it was great, as he explained what the car had to offer and made me feel at ease. I would recommend anyone to go work with him. Bruce is the same manager and also come over and talk to me and he was so kind and has a huge heart!
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Best dealership I've ever dealt with. The place is clean, clean, clean! TV, magazines, coffee, snacks. If you have to wait at all, it's of a very short duration. They know their stuff and treat you well.
We came to carmax after looking at a few cars at other dealerships. We loved that carmax doesn't have any hidden fees. Spencer, in Warwick MA, was amazingly helpful and we are so grateful to have worked with him! Thank you so much.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Great service. No hagglung, no hassle. I told them which car I had seen online and was interested in. They verified it had the features I requested and let me test drive it. No upselling or switching. Just attentive service.
I walked into the dealership with low expectations. Dave Beard approached me, I told him my abysmal situation with my credit and no possibility of a down payment. He took me in and looked up cars that fit my expectations. He then showed me the most awesome SUV that he said would best fit my personal financial situation. I loved it immediately and then he said, "let's go and make it yours". We went back into the dealership and a couple hours later I drove off with my new SUV. I never thought that it would be possible that I would have a new SUV that day. He made it possible. He is my hero. I am forever grateful. He changed the impression I had of car salesman forever. I will recommend him to all my friends that are looking to buy a new or used vehicle. He deserves a raise! He is awesome. He also called me today to just check in, so cool. Thanks again.
Not you usual typical dealership where they play games and trying to rip people off. A young gentleman named Noor approached me with kindness and respect. me and my wife felt very comfortable. long story short we ended up buying the car and it was a great experience dealing with the staff at Kia of Dartmouth.
Just got my fourth Kia from Lev Kia and it was another fantastic experience. Our sales rep, Ken Russian, is not only one of the most knowledgeable and hard-working guys there, but he is also one of the least pushy and nicest salesman I have met. In addition, the managers, finance guys, and especially the service department are all top notch and great people to work with. No doubt that I will be headed back there again when it's time to look for a new car, and I highly recommend them to anyone looking for a high quality vehicle at a great price! Lev Kia is the best!
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