I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.
As a first time owner of a Kia, I was a bit skeptical of the service I would receive because when I phoned to ask questions, the person was quite rude as I tried to get an understanding of warranties on the vehicle. However, when I arrived to my appointment, it was so much better! The gentleman told me what was involved in The maintenance and the cost. He investigated my concerns and on top of that -gave me a discount on my first visit. I???m sold!
The technician's and service staff in general are very knowledgeable and extremely friendly it was pleasure to do business with them they work on all kinds of cars not just Kia's and they are the best service center I have been to hands down
These guys are the greatest! My car was having issues and they handled it faster than I expected it to be done! EVERYONE GO TO SERRA KIA OF GARDENDALE TO GET YOUR CAR SERVICES QUICKLY AND EFFICIENTLY!!!
When it came to getting my car fixed at Kia I had some trouble. Then Matt Getty went out of his way to make sure it was fixed and returned to me.
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