Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Great Sales experience with Adam. He was so nice and didn't pressure us to buy that day. Had exactly what we wanted within our price. He made sure we were taken care of and Hightower did a great job with our paperwork and signing. Will definitely recommend them to everyone we know.
I was able to buy a much newer car, only a year old, after my bankruptcy. I had been told that it would be a very hard thing to do and would need special financing but would really help rebuild my credit more than anything right now. I told myself I would never buy a Kia but it is necessary now to go to work. I was fired from a job just 4 miles away and drive 47 miles to and from work. I really wanted a Dodge Challenger and sold my BMW 330i to a private party. But my payments would have been much higher, actually now my payments are slightly lower than the 2006 was, and less total cost than I paid for the 2006 BMW (for the 2017 Kia Soul). I did not like the fact they took away the CD player, but they added Sirius XM satellite radio and I adapted by putting my music from the CDs to the computer onto my phone's SD card which I can play on Bluetooth.
It was a very pleasant experience! The Kia staff from the internet sales to the financing itself was a breeze.justin was sweet and very knowledgeable of the Kia product. Richard in financing was helpful and great personality. Will spread the word!
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
Best dealership I've ever dealt with. The place is clean, clean, clean! TV, magazines, coffee, snacks. If you have to wait at all, it's of a very short duration. They know their stuff and treat you well.
Chuck Is amazing he is honest and friendly it makes the shopping experience fun and relaxing ! This is our second vehical we have purchased from him and fourth over all from Kia ! We won’t go anywhere else ! Thank you
Phillip was an Amazing sales Professional to do business with. At first when I got to the dealership I was approached by Trund whom at the time was with a customer but still made the effort to welcome me and helped me inside where someone could help me. Phillip quickly approached me and from there did any and everything he could to help me and get what I wanted. I walked out with a 2019 KIA Soul PLUS and monthly payments that I was shooting for. All in All great customer Service.
I have been coming here for 15 years of wonderful service! All of the employees are kind & helpful. If they don't have the answer they will either find out or direct to someone who does. I would highly recommend the Youngblood group to everyone!
This is the first vehicle I've bought where the salesman literally did not push anything off on me. He showed me the available vehicles they had I was looking for, explained the feature differences, and never tried to dissuade my decision. Wasn't planning on buying one, but the ease of this process and no pressure from the salesman, I left with a new vehicle. Thank you.
Cliff is a sincere, caring salesperson. Highly recommend!
by mjw399 from DealerRater.com
November 14, 2018
My husband and I recently purchased a Kia and Cliff was our salesperson. He patiently listened to our likes/dislikes, asked us many questions to help us narrow down our focus, and not once made us feel pressured in any way. He made our car buying experience a very enjoyable one.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
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