I was a little put off by the fact that they were going to send me off without a copy of my multipoint inspection. When I brought it to the attention of the two service providers, they confirmed the only thing that came up was the three services (spark plugs, fuel injector, coolant flush) that they had told me about. Regardless, I wanted a copy of it for my records should anything happen or come up. Instead of asking the tech for it, the female service advisor just grabbed a blank one and marked everything 'green.' How do I know at that point that the inspection was even done? Quite frankly, this is the second dealership I've visited, and after countless issues with Kia overall, I am thankful my car is paid off and I will never get another one again.
I was leasing a 2016 Kia Optima through this dealership and loved how smooth the process was with that car, I was in for an oil change and had decided to look into buying out my lease since my mileage was starting to add us. Dave Zaprev was so knowledgeable and kind through the whole process. After all my questions and concerns we went over the benefit of just buying a new car vs keeping my lease. The were able to get me a fantastic deal within my price range. I love my Kia and honestly would not go to any other dealership. The service from the salesmen, to the finance managers and even all the way back to the service advisors in outstanding. Thank you all again for your help!
I had my eyes on a CX5 or CX9 for about a year. And my husband and I finally visited the Napelton Mazda dealership in Countryside. Walter Woods made this the smoothest and easiest car buying experience ever. I left with a 2017 Mazda CX5 and I couldn't be happier! Thanks to Walter and Tom in financing! You two are a rock-star team!
I really enjoyed buying my Brick encore 2016. Joey did a wonderful job. Made sure it was in great condition had the oil changed and was cleaned beautifully. Joey is a super nice guy and I would highly recommend Auto Exchange Lombard. Great service.
I’m in the middle of a chapter 7 bankruptcy and I have an open car loan. The apr rate was 19.25%! 450 a month car note. I was gonna keep my car because I didn’t want to give it back and have the hassle of trying to find a vehicle and not finding one in time. Well Kevin’s office from Howard sent me a flyer saying that I was preapproved and they could get me in a vehicle! Well I said this is a scam like all other places! It was not! I did the application, went in looked at vehicles.. found a few I liked.. drove them.. picked 1.. financed it and I’m out the door with a new Kia Sportage LX! And I’m happy as can be! Lower car note and lower apr! Did I mention my previous car was a Nissan Sentra? Yeah big upgrade!
Came in when I got my first car from this dealer in 2012, and traded it in yesterday for a new car. After coming back 6 years later, the staff is just as incredible and easy to understand. Very forthcoming with knowledge of vehicles after giving a quick outline of your needs.
(This will sound like a commercial) Car buying always seemed like this big hassle. Seeing cars, driving cars, and being overwhelmed with understanding your contract(s). The people on board at Hawk know their stuff. They break down all information for you to easily digest and understand.
Thankfully I had a Sales Consultant there, Justin Eick, who helped me walk by some cars talk about what I wanted and needed. And he directed me into the absolute best car for me.
If you're reading this review, and you made it down this far, go here for a new car! You wont be disappointed.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
I had such a great experience car shopping here! It was my first time buying a car. Everyone was nothing but kind and helpful! Everything was taken care of in a very timely manner as well! Libby did an amazing job getting me into the perfect car for myself!
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