Our interactions with your sales team were the best car buying experience we???ve ever had. Connor was very knowledgeable and showed us numerous vehicles. We found the vehicle that we wanted and went on a test drive. We were sold by at the point we sat down to talk numbers. Within 10 minutes of talking we had settled on pricing we thought was great. The rest of the process took very little time. We left the dealership with the car we wanted, at the price we wanted, and having had a very positive experience. After purchasing 2 Kias in the past from another dealership, we are now loyal customers of John L Sullivan's Roseville Kia thanks to the great service by Connor and James.
I was trying to decide which car I wanted. Greg and Anthony were more than accommodating. I drove a Stinger (what a wonderfully fun care to drive). Did I say Fun, I mean FUN FUN FUN! Then a Kia Sportage. The Sportage met all the needs of our family. I did not buy at that time. I live in Oregon so I came home and went to other dealers. I did go back to Greg and he ordered the car for me. He was wonderful. When the car (Lola) arrived, I met Rodney. He was great! He brought the car to me, and explained it to me. He also has answered several questions since. What a wonderful job every one there has done to help me with the car I need. "Lola" is a beauty, and a great car!
I rarely leave reviews. I was in a hit and run and my car was totaled. I was not in the market to buy a new car, but that's life. I've heard about KIA's being great cars and they've come a long way. Chris was the first person I spoke to on the lot. He was kind, didn't try to sell me on everything when I walked up, it was refreshing. I've had horrible experiences at other dealerships. I also liked that they check your credit first before you find the "car of your dreams" and you can't get it. All in all, I am absolutely happy with my choice. Go ask for Chris.
wow, Kia issued a safety update to their software just as a precaution. John Sullavan Kia got me in when it was convenient for me and had the update completed in less than an hour. They also took the time to explain about the update. Everyone there is always so friendly and helpful. I do all my Kia service work there.
Roseville Kia was an amazing dealership! They have really taken care of my family! My mother with her new optima and myself with my new forte. I would highly recommend them as they are a pleasure to work with and really want to make sure you drive off with the vehicle you truly want.
First off every one here is wonderful and kind! but some times paperwork gets lost and people quit before a deal is finished! I got my new KIA soul 6 months ago and a roof rack was to be put on right away. whelp with the move of shops that part was forgotten by staff (who no longer work there) well now its time for my first oil change so I call up to see if the roof rack can be put on at the same time. Nick was so helpful and kind! got it done right away and even took my car in early. Thanks to nick a frustrating situation turned into a wonder one!
They???re are always good at explaining to me the service/problem with my car. I like the new location, it is easier to relax while I wait for my car. I always feel like I am a valued customer when I am there. I trust the mechanics that they do a good job with handling my car.
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