I brought my car to this dealership because of the bad experience that I had at Riverchase Kia and I even explained the problem I had with the other dealership to the service advisors (which are nice by the way). When I dropped my car off to JJ Kia ALL the bells and whistles worked. The only reason I had it in there was to fix a rattle in the front, the recall and check the airbag light. I pick it up, drive home and the cruise control does not work and the Trip button is stuck on trip A and doesn't show the miles per gallon. This may sound "petty" to you but if it was working when I brought it in then I expect these things to be working when I leave. If I had those problems coming into your dealership I would have pointed them out.
JAMARK JONES & the Kia Service Dept ROCKS!! My husband is home for the weekend and 2 of my tires BLEW. I called Roadside to get my car towed to the dealership. I read online they closed at 3p. Called in and spoke with Jamark about tires to make sure they had them in stock & he was on point looking them up. I had NO PROBLEMS! It was about 2:30p when roadside finally got my car. I called JAMARK and told him that they were on the way with my vehicle. He did not rush me at all & said “ok. We waiting on it”. Jamark, the young lady who checked me out & the technician who worked on my vehicle, I want to SINCERELY THANK you guys for taking care of the situation. I will ALWAYS RECOMMEND JULIO JONES KIA because of the people who TAKE CARE!!
Victory in Jesus! Glenn my sales man was awesome!!
by Amy from Tuscaloosa AL
May 24, 2018
Glenn was my sales man, he went above and beyond along with the finance manager to get me into a 2nd car. I now have a 2018 Kia Forte and my daughter has her own car to go to college in. Single mom of a third child in college. Way to go Julio Jones Kia!
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