I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I’ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+
very good oil saver for your money
December 13, 2018
i used this car for a while and it's smooth on the road and the abilities that car gives me shocked me .. eco mode is impressive.
My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
by Ike from Orlando, FL
November 30, 2018
We had a 2015 Optima LX, but updated at the dealer's insistence to a 2018 Optima EX. Loved our old car, but this one is all the more sporty and impressive. Being disabled, I love the easy access memory seat. Too bad it's only available on the driver's side. 2 years free maintenance and the warranties alone make this car worth it, especially since I can't do the work myself anymore.
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
This is my 3'rd Kia Optima an they are great cars.
by Joe C. from Thornhill, Ontario
January 10, 2019
I would highly recommend this car based on performance, comfort and safety. It is very reliable in all kinds of weather and is really a pleasure to drive. It has all the features of the more expensive cars and is always very reliable. I believe that it is an excellent value.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
I love my Kia Optima!
by cahudson from Birmingham, AL
December 27, 2018
I wasn't sure about getting a Kia but now I love it! It looks nice, rides great and gets great gas mileage. I got a lot for less money than other cars that I had looked at.
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
bought one after renting one for a week
by slice7706 from Palm Desert
December 24, 2018
i love it drives nice i bought it from a dealership 90 miles away and driving home on the freeway it felt secure, very quiet descent power and i got 41 miles to gl ... i have the 2018 LX 2.4L
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
Extremely reliable car
by Gina from Fort Lauderdale, Fl
December 25, 2018
This car did meet all my needs but I truly do miss my Toyota. I’ve been a Toyota customer since 1982. I miss it. This car is very dependable and reliable. Never had any problems.
We found a vehicle via their website, then we met Jeff at their reception desk. We were briefed on the dealership. He provided us with information that was needed, then we took a great demonstration ride. During our test drive talked enjoyed good conversation. The vehicle was as shown on their site. Well the rest is history the vehicle is now home. Thanks Jeff for the professional and enjoyable experience. Cliff & Janice Williams
A surprise overlooked
by Smokeingrill from Atlanta, Ga
November 26, 2018
The interior space is surprising compared to its sleek exterior design. Way more head and leg room from my previous nissan altima. She handles very well, great braking and very strong acceleration in sport mode. Very great on gas as well which is a definite plus.
I don't normally write a review, but Anoinette and Tony went above and beyond to make sure I had a wonderful experience. Anoinette, I loved your bubbly personality, hardwork, and dedication. Thanks again for my new Acura!!
I love my car
by Mikayla from Indianapolis Indiana
November 23, 2018
It has plenty of leg room. The dash is amazing. My Pearl White paint shimmers in the sun. Rides great. Can’t wait to get my tinted windows
The inventory, the helpful sales associate, the extra help I received due to a disability, no haggle fair pricing Financing options and easy paperwork Clear explanations Really I have bought many cars. Best experience. Joe Peoples walked me through beginning to end No hand off Joes manager Jeff Pearson pleasant and helpful.
My 3rd Kia Optima. 2013,2015 and 2018 same dealer.
by Lucius from Phoenix
November 22, 2018
Awesome vehicle in every way. Had 3 Kia's and very satisfied with all of them. We travel a lot and Kia has always got us to and from our destination.
This my review of Joe Peoples and the finance guy who works wonders, Jeff. I wanted a Jeep Grand Cherokee Laredo and I got it thanks to these two. My Mom always told me not to base how much money a person has based on how they look and that???s what Leith Jeep in Cary, NC did and they lost out. I was treated like trash because of the way they thought I looked. Well needless to say I went to Auction Direct because my man found the Jeep Grand Cherokee Laredo I wanted. I was immediately impressed by Joe because he explained their process and didn???t talk to me like guess what I???m a broke nobody who couldn???t afford anything. So after a few days and some headache on Jeff???s part the deal was done and they gave me a nice amount on my trade in. Just saying don???t ever judge a person on how they look they could have a nice amount of money to spend. Thanks Joe and Jeff!
PRETTY GOOD CAR FOR THE MONEY
by MILLERTIME from RANSOM CANYON
November 6, 2018
NICE CAR IF YOU ARE LOOKING FOR LOWER END LUXURY. I PREVIOUSLY HAD A BMW AND SO IT'S HARD TO COMPARE THE TWO. BUT OVERALL IT WORKS FOR OUR NEEDS AND IS VERY NICE ON THE OUTSIDE AS WELL AS THE INSIDE. CLEANS UP NICELY.
Matt Duffy did a wonderful job for us in presenting the vehicle options, affording us test driving and working thought the haggle process with my gut busting negotiator! He was calm, competent, cooperative and patient from start to finish.
We are very pleased with his customer care and service! We look forward to a long relationship with University Ford with and through Matt Duffy!
I must also comment MJ Cooke for his additional ease, competence and patience in navigating me though the financing process and negotiations with my haggler!
University Ford has many friendly, service oriented, well trained and hospitable staff throughout the dealership and it was a pleasure doing business with all of you, especially Matt & MJ
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