I always hate the car buying process. I usually go with my guard up. John was very easy to work with. The car was great, the process smooth, he explained everything and answered all our questions. We got a great car at a great price, couldn't ask for more.
I have been here before for warranty work and was impressed with each visit. Normally I find car buying stressful and irritating. Just had the best experience EVER at billion auto kia iowa city. Manager and sales staff are friendly and professional. Totally stress free experience!
Me and my husband decided to go through major changes after recently trading our older Kia off and then decided we couldn’t afford that anymore and we went shopping around and The billion team seemed to be the best fit for us. They helped us get a great deal and find the perfect vehicle for us (which ended up being a newer model of the one I had prior to the one we just traded) and they helped us with all of this over the phone, email, texts, etc. and we live 1200 miles away! They were able to meet us at a half way point since we happened to be visiting family halfway we met with their drivers and picked our new vehicle up! I fell in love with Kia the first time I had one and I just had to go back! Thank you to the guys we worked with, you made this an easy and smooth option for us!
Excellent service! The sales representative who sold me my Kia Sportage was professional and helpful. He did a great job explaining features and options and was patient with my five-year-old daughter who accompanied me through the process of purchasing the vehicle. Thanks, Corey!
Moe spent over an hour going over everything in my car and showed me how things work. He was so polite and very knowledgeable. Kristin in finance had everything ready and was in and out in very little time. Both were very friendly and made me feel like the queen for the day. Thanks for an easy day buying a car !
I saw several vehicles of interest in their inventory on Facebook Marketplace and drove an hour to see and test drive three different vehicles. I did not call ahead, but was instantly greeted and allowed to set my own agenda and test drive all three vehicles. The salesman, Kevin, was very accommodating and helpful with no pressure at any point. Once I identified the vehicle I preferred, I found them to be forthright and fair in negotiating the price, including my trade in. From there, their Finance Manager, Kai, was very helpful in completing the paperwork and accommodating our schedule. I had a five star experience and would gladly recommend this dealership to anyone in the market for a used vehicle.
We live in North Carolina and travelled 1200 miles to McGrath because they had a truck in inventory which was both exactly what we wanted and priced to sell.
From the very beginning, our salesman Tyler Kious and the entire McGrath team made the process easy and painless. Upon taking delivery of our truck, we discovered that the Lane Departure Warning system was inoperative. The dealer offered to troubleshoot the problem on the spot, but due to family time constraints we had to start the long drive home before they could solve the problem.
Even long-distance, the McGrath team went above and beyond to make sure the issue was fixed properly. We would happily travel 1200 miles to purchase another vehicle from McGrath.
Just purchased a used suburban. Would highly recommend Alex. He was friendly, patient and very knowledgeable . He assisted us test driving several vehicles before we made a decision on our great used vehicle.
Pretty much can't say enough good about these guys! I'd been shopping for a used Jeep Commander for a week or two near my hometown of Minneapolis, MN. I looked at a couple and they both had issues. I broadened my search and found one for sale from 391. I explained that I was interested and would drive down from Minneapolis to buy it if it passed an inspection. Before the inspection, Prentice took more detailed photos of every little issue and sent them to me. Then he personally drove the car to third party shop for inspection. It checked out great except for two issues that 391 repaired at NO COST TO ME. We had already agreed on a price if it passed inspection, so they just fixed that stuff and didn't increase the price. I drove down the next morning, and after a test drive, and 5 minutes of paperwork, I left with the car at the agreed-upon price. I've had it for a few weeks now and absolutely no surprises. The price was lower than all the others I was looking at, and the vehicle is in better condition. Next time I'm in the market for a used car, I'm actually going to call down there first! It's well worth the drive for someone you can trust, and an unbeatable price!
I have been buying cars from Rick for over 30 years, bought over 20 for myself and family. everyone I recommended to go there has been happy, laid back no pressure very knowledgeable . All of my family buys their cars there
Adam and Glenn are great to deal with. No pressure to buy. Test drove the vehicle I was looking for within 5 mins of being on the lot and had paper work done shortly after. Took less than an hour and I got a great deal on a 1 owner low mileage Ford Fusion. Sending anyone I know to Kroll Auto. Never had an easier more up front buying experience.
Excellent Accommodations and employee service. Pleasant experience
and price was fair and competitive.
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