My lease was about to expire, so we went into the dealership to see about our options.
Walked out with a 2019 shiny red Kia Sorrento, thanks to Dan Norris. Excellent customer service. Dan made the process of leasing a new car easy and painless.
So happy with new ride. I would recommend Kia and Dan to everyone!
I went to fucillo Kia looking at a sport age since my Nissan Rogue lease was nearing expiration. I did not want to deal with the dealership for the rogue. My salesperson Malecka was very helpful. She approached me right away and asked what features I wanted in my next vehicle. I test drove the shortage and was impressed by it’s handling. I wanted to bring my husband back so we returned the next day. Malecka helped me through the sale as I was not leasing, but buying and took the time to explain everything thoroughly. From start to finish this was a great experience and I would deal with her again. If you are looking for a Kia see Malecka!
I am satisfied with West Herr for their prompt attention to my needs. I am a busy career person and don't like to waste time. They delivered cars the next day; I realized I preferred a different make/model following a test drive. They didn't complain so they delivered a different make/model the next day. After the test drive, I immediately purchased a brand-new car that matched my needs and drove home with this "dream" car that night. Within a few days, my goal was accomplished. The team was professional, honest and caring. I strongly recommend West Herr. I'm happy I made the right decision. Thank you!
The buying experience at Kia Fuccillo was a very pleasant and rewarding experience. My salesperson (Matt Dimanno) was very professional and made me and my wife feel very comfortable in this leasing experience. We leased a Kia Optima EX and are very pleased with both the deal and the car. We love the Optima Ex and when my wife's lease is up in may we will be returning to see Matt oncemore.
I recently purchased a certified pre-owned 2015 Infiniti Q50 from Dorschel Automotive. It was my first time buying a car, and it was a very enjoyable experience. The staff was extremely pleasant, especially Melissa who helped me through the entire process and made everything a lot easier than I expected it to be. I really enjoy the car, and I would certainly recommend this dealership to anyone.
Always a great experience buying with Andrew Dana!
by McAlees Realty from Victor, NY
November 0, 2018
My 2nd car purchase with Andrew Dana was as great as the 1st Q50! He was able to help me with other cars too at Dorschel, not just Infiniti! He did a great job helping me understand features & technology of each i was considering, and he’s so patient and thoughtful to help me think of what will make me happiest. I look forward to buying my next car with Andrew & can’t thank him enough!
Rodney was amazing! No pressure process and they worked through some oddities with me with no push back. I walked out with a beautiful brand new black Q50 fully loaded. Cant wait to work with Rodney again when my lease is up.
I recently went into West Herr to check out prices and information on possibly purchasing my leased 2016 228 convertible. I had no intention of purchasing a car that day. I was checking out the various possibilities for what I might do after my lease ran out. I had even entertained the possibility of buying a lesser brand off lease vehicle for my use which is not much as I am nearing 84 and drive about 4k miles a year.
Kyle Walsh offered to assist me and did so beautifully. He answered every question and gave me several possibilities of what I could do about just turning the car back in and buying something else or purchasing my current car and what that would take, interest-rates and all of that. He
was very thorough about making sure that I understood which I appreciate . It wasn’t till we had been working together for approximately an hour that he asked if I had thought about leasing a new BMW and I told him I didn’t think I could afford it. He said well let’s check it out and he began to go through the roster of vehicles that were available on the lot. As it happened he came upon a 2018 X2 and showed me how leasing that car was actually the best possibility for me. And I agreed. We arrived at a cost That appealed to me and we made the deal. They actually prepared the car that afternoon so that I had the car the same day. I bought the car actually without having even driven it, so unlike me.
I appreciated Kyle’s easy attitude and his respecting that I didn’t need or want to be pushed. He and Resident Genius Mitch help unload my old car into the new car and I was off. I think I will be very happy athough I’ve only driven the car one day as I live in New York City but leave my car in Rochester at my daughter’s. I’ve had enough of getting my car trashed in the Big Apple. Oh well…… Russell
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
I'm very impressed with the professional nature of the Ide Staff. They were personable, helpful, and most importantly honest. My salesman was fantastic and answered my many questions and offered multiple resolutions to each. I'm surprised that this whole process was so easy, efficient, and not stressful at all. I would highly recommend letting Gerry help you with your next vehicle.
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
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