I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
awesome choices, easy to deal with & straight forward from the get go. I got my new Eclipse cross at great price & payment. Was worth the 2 hour drive. I recommend this dealership and their staff. Thank you Renn Kirby Mitsubishi
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Buying a car doesn’t have to be about who wins and who takes the L. The 3-T’s Tom, Tony and TJ were nothing short of stand up Gentlemen whom showed patience with my concerns and questions. When the time came to close the deal they assured me of the quality they stand by and within my purchase. If and when you’re in the market for a first-class vehicle at sensible cost visit The Euro Auto Group and tell them I sent you. (And No I’m Not Being Paid For This)
Walid - the owner makes shopping for a used car a pleasant experience. He's knowledgeable, honest, and not pushy. He answered my questions and explained options during my used car search. Walid advised me which of the three makes I was considering would be best for me - and why. If you want a fancy showroom - look elsewhere. If you want a good experience - look here.
I came in because of a car I saw on facebook. When I got there, I was kindly greeted by Tom who is the owner. I told him what I came for but he told me that car was being tested out for the weekend by someone who was probably going to buy it and offered to show me some other cars he had that might fit my needs. I was looking for a convertible with tan leather seats and room for 4. They had a Pontiac G6, a VW Beatles and a Mini Cooper that all fit the bill even though the Volvo was probably not available. I had been looking at a lot of cars prior to this and saw a few after including a Toyota dealership. The cars being sold be individuals for the most part had something wrong as given away by an engine or airbag light. At the Toyota dealership they were just very pushy and trying to get me to spend more money on something I didn't really want. Tom however was very laid back, have multiple vehicles I was interested in, in great shape, great price and inspected. After having dealt with so many other people, I bought my wife and daughter back to the dealership in the evening. They normally close at 7pm, I called and let them know I would get there around 6:50 and they said that was fine. We took the Mini and the G6 out for a spin on the highway. I was surprised how much I would like the Mini and my wife and daughter did too. We ended up purchasing the vehicle that evening. I have bought several cars in the past and normally takes half a day to do everything. Not here! From the time I said I wanted to buy it, till the time I drove away was probably 20min and that includes calling my insurance company to have them add the car to my policy.
The next time I am in the market for another car, (given that it isn't for a new all electric Tesla or similar) I will definitely just go back to them.
Ms. S! service. Courteous and professional. My niece referred us to this dealer and they sent her a $100 check for the referral. Sales is very responsive to my calls. If he does not know the answer he will get it and call me bgaithersburg, MD.!
5 stars for Mr. Anthony Hartwell he was exceptionally professional and he exceeded my expectations in securing me a great car.
I’d recommend this dealership and Anthony to my friends and family.
Miss Wandra Dewhart
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
Had driven 2 hours to a neighboring dealer under the pretense of buying a pristine 2015 Pathfinder. Got there and found I had been lied to regarding the condition. Called Nationwide and spoke to Bruce Bollino and told him exactly what I was looking for. He gave me an honest evaluation of a car on the lot that fit my description of what I was looking for. When we got to the dealership, there were no disappointments. Bruce was a breath of fresh air after dealing with the previous dealership down the road. He was honest, courteous, and helpful in every way. We traded in a Subaru Tribeca on the 2015 pathfinder and could not have been more pleased, both with Bruce and the deal itself. I would highly recommend Bruce to anyone looking for a good quality used vehicle and an honest salesman who still understands integrity and customer service.
by Male Rep. Cannot recall name - perhaps "Matt???" from Annapolis, MD
August 5, 2018
Rep answered the call and IDENTIFIED himself. Well spoken. Excellent demeanor and attitude. Had many questions answered by him, and saw I could not purchase from this dealer yet due to some of my logistical issues. Very professional.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
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