Very easy and stress free experience buying a new Kia crossover, our first kia and first new car. No pressure. Allowed multiple test drives. Salesperson helped secure a very fair deal including a favorable price for the trade in.
Discussed all available options on leasing/purchase upfront . Clear documentation, no forced up-selling, no shady hidden fees.
Wish all dealers were like this.
I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car.
Thank you Jackie and Victor for making this process so easy.
I am so thankful for Jimique Jones and the entire Hyundai of Decatur team. Everyone was very friendly and so helpful. I never thought I would be able to get the car I wanted but Jimique went above and beyond to help me. I am forever grateful. Thank you guys!!
It was a very pleasant experience! The Kia staff from the internet sales to the financing itself was a breeze.justin was sweet and very knowledgeable of the Kia product. Richard in financing was helpful and great personality. Will spread the word!
I had help from Joshua Hampton , he sold me a beautiful 2015 Kia Sportage! I had a specific list of everything I wanted and he ticked all the boxes! I love everyone here, they are wonderful and super helpful! I recommend Paramount Kia of Asheville to anyone looking for a great vehicle and great customer service!
Suzy was very helpful from the minute we stepped on the lot. She was extremely attentive and kind and showed us step by step through the whole process. I was very pleased with my experience with her and the entire Ferman Nissan family. Thank you!
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Returning a 2013 VW Passat on a end of lease and was amazed on the personal attention received that I ended up leasing a 2016 Passat. The salesman John BATISTA was great. He was very patient, knowledgeable with the vehicles features and options. A real pleasure to deal with. His general manager Tom was also a very professional and I would highly recommend that you ask for these two gentlemen in person.
Salesman Dion alcantara was more than helpful,he was very patient ,it wasn't until I went into the finance person Carlos that everything changed.i purchased the road hazard and some stupid program called dot.three days later tried to cancel both I could only cancel road hazard but I won't get credit till lease runs out.is that Fu or what.the other I was told x Carlos I couldn't cancel when the contract gives you thirty days to cancel.at this point I am thinking of cancelling the theft system also.i am so upset over this experience.and to top it all I have to worry about not having a spare.how stupid is that?
Was nice and newly renovated. Service was quick for a dealership. And staff was friendly. Was my first experience as a Kia owner they handled the small situation with my tail light quick and solved the problem for now was water behind the lens
Of the tail light. We will see if it comes back but they have no problem covering their warranties was very easy no hassle or questions
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