In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Most modern car i used.
by Apple from Waipahu, Hawaii
January 28, 2018
This car fits my family's needs. The features are so nice and the a/c is really cool. Fits to our monthly budget. We loved it!
Friendly service in a low-pressure environment. The best part was that after we made our purchase, Jose still responded to a concern we had within minutes of our emailing him. Though the dealership had no requirement to do so, they made things right for us when we found a minor problem after purchase.
by MariaO from Mullica Hill, New Jersey
October 1, 2017
This car exceeeded all expectations and is amazing to drive and maintain. Fuel efficiency is out of this world. Would recommend to everyone.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
it’s gone now
by RegiDC from Laurel, Maryland
June 24, 2018
After owning this vehicle for only a little over a year I sold it due to Kia’s poor quality. This vehicle always cracked and popped as if it were made from cheap materials. Also, it has defects the doors would randomly unlock themselves. It did get great gas miles and 200HP for a Hybrid is really decent.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by KellyM from Hingham, MA
March 26, 2018
This car is fantastic! I love the look and feel of it plus it's a hybrid so if you're concerned about your carbon footprint this is a great car to buy or lease. Plenty of leg room but you do lose a little trunk space due to the battery but still a great car for the money. I like not having to plug the car in and appreciate that it toggles between gas and electric use. Really sharp exterior and interior design! I brought it to a garage near my house for an inspection sticker and they said that the inside looked like an Audi! It's a sharp looking car that performs really well and it's better for the environment. I also like the fact that the side mirrors unfold and the interior dome light comes on when I approach the car. Great safety feature! I would definitely recommend this car!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
So far so good great even
by Nadolap from Indianapolis,IN
May 6, 2018
Luxury, good gas milage, peppy a little power. From Indianapolis to Chicago 2hrs stuck in Chicago traffic 2 1/2hrs and back to Indianapolis 1/2 tank of gas very pleased
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
by Teeguy from Palmdale Ca
March 20, 2018
The car meets all of my needs as of now looking forward to getting an a bigger car possibly the Sorrento Kia dealership is awesome as well as their service and parts department
Absolutely recommend! Took a total of 5 minutes once they came to my house! Whole process took less than a week! Excellent experience!! Thank you
More Power Than You May Think
by Mike H from altoona, ia
March 1, 2018
When I began looking for a new car, I had to consider that this time around I'd need good gas mileage, a lengthy warranty, four doors and a low enough price as not to break the bank on something that loses value as soon as I sign the paperwork. The Kia Optima Hybrid was this car. I was impressed with the variety of features but in particular, the seamless way the motor and engine worked together to create pretty peppy car while delivering a lot of torque. It had me sold from the first test drive that I could take it on long trips to vacation or visit family without needing to stop for fuel on the way. With a full tank, my range states 561 after having driven normally and topping it off. The bells and whistles are many and I was fortunate to find a 2016 model being sold as "new". It was the dealer's loaner car. I had no issues with the already nearly 4000 miles on it due to such a long warranty. The car is just fun and it's nearly silent stops are still amazing to me. The tranny is as smooth as silk and the inline 4 cylinder (2.4L in this case) is plenty when coupled to the electric motor. The brakes are so amazing. They feel as though the car could instantly stop. This is the Premium model not the EX, the latter is the fully loaded one. Whether you buy the eco-hybrid or a gasoline powered Optima, you are getting a great car. The resale is a bit of a stinker but I don't buy a car only to sell it 3 or 4 years later - that's what a lease is for. The stereo - which I figured to be a letdown - isn't. It's average to above average quality and has plenty of sound as well as SiriusXM for those on the road trips. Very happy with it thus far but it's only been a little while. Driving a hybrid is a different animal but thankfully the learning curve isn't all that much. I'm not one to modify a car but in this case tinting the rear glass and maybe upgrading the 'bleh' REAR speakers outta do.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Love this car!
by Elizabeth from Thornton, Co
July 5, 2018
Two complaints the brake pedal squeeks when you press it and the Eco mode is too restrictive at times. Otherwise this car is amazing! I love getting 36mpg when I have a lead foot and 50 when I'm being conservative! The power from this 4 cylinder is astonishing! I am completely surprised I do not have more speeding tickets! Handling is amazing and becomes more sporty when you take it out of eco. Fun to drive, has more power than expected and is a hybrid, couldn't ask for a better combination!
Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
BEST CAR EVER
by K2JOHNSTON from BURLINGTON, WI
November 16, 2018
THIS CAR IS AMAZING SO MANY AWESOME FEATURES AND ITS GREAT ON GAS AND RELIABLE. VERY SPORTY HAS A LOT MORE THAN I HAD THOUGHT. OVERALL VERY PLEASED WITH THIS CAR
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
Superb Interior with lot of features
by 14Optima from Turlock
May 16, 2018
This car has all the features i was looking for... Premium audio, Navi... My only concern is the mileage. was expecting around 35-37 but getting only 31 MPG.
Martin helped me out from start to finished. He was super friendly, helped me pick out a perfect car within my price range. He makes sure you???re taking care of. Definitely would recommend him.
Amazing cockpit-style interior
by Wes from New Jersey
March 15, 2018
Bought it new in August 2015. The 2015 Optima Hybrid drives well and is somewhat responsive when not in ECO mode.
I currently have 54,018 miles on the car - mostly highway commutes.
There have been a fair share of electrical problems - none of which disabled the car.
Just the a few days ago, while on a highway, the transmission gave out. Mind you that I'm an avid user of cruise control at 60-70mph. The car started to lose fuel efficiency in the past year that I've owned it, giving me nowhere near the advertise MPG. I found this strange because in the first year I've owned it, I actually achieved more than the advertise MPG rating - typically 43-47MPG. I want to rule out my driving habits and I've mostly payed attention to MPG in the summer. I am in the low 30's to 35ish even on the highways. The GDI engine is irritably loud when you are outside the car. Inside is a different story.
On a plus side - the car is pretty comfortable and I love the cockpit style driver seat. Long commutes are easy with this car.
I've had terrible service for this hybrid, but I'm not factoring that into my review.
Great Services. The Buying Process Wasn't Alright I Didn't Feel Like No One Really Wanted To Help. Can Out For The Mazda 6 But Every Person I Went To Turned Me Down.
1st Kia I Owned! Love it!
by Depeche from Green Bay, Wi
April 29, 2017
I traded out of Jaguar Van Den Plas. I'd drive a Kia and day of the week over a Jaguar! I absolutly love my Optima Hybrid. When my lease is due, I'm going to serious look at the Optima Plug-In. Can you say 105MPG?
I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I???m excited to drive away in my new used car. I???ll be back to purchase my next vehicle. Thank you!
2nd Kia Optima Hybrid!
by GSW510 from san leandro
September 26, 2017
Love this car I bought it again! Lots of leg space, the heated/cooled seats what won me in the '15 Ex. Love that my side mirrors fold in when parked.
This was my first time buying a car, and from the minute I stepped onto the property Janice and the entire team at Grand Motorcars made me feel comfortable. Janice was knowledgable about the cars that I was interested in, but did not pressure me into making a decision, which was great for a first time buyer. She asked questions and made sure to better understand my interests so that we could both walk out the door satisfied. It was an easy and stress-free process thanks to Janice and the Grand Motorcars team.
Lemon of a car
by hyldalea from Moapa, NV
April 15, 2017
Leased this car in late 2014, had problems with steering from the day I brought it home; has always been too much play in the steering, took it in multiple times for them to tell me it was "just how electric steering is - get used to it" Also the brakes tend to lock up anytime I brake while driving over loose gravel or those small road reflector bumps, sometimes just due to braking suddenly. They said the same thing about the brakes -- just how electric brakes are. I have had multiple problems with hybrid system. Power control unit had to be replaced in Feb. 2016, battery replaced in Jan 2017, and now the engine has failed (supposedly, due to sludge??) but the check engine light never once came on. I have never gotten the fuel economy it is supposed to get - averaging only 26-33 mpg. For a car that was supposed to save me so much money, I have had to throw more money into it than any car I've ever owned - on a LEASE!
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Great mileage with lexus like luxury
by Surody from Leesburg
May 31, 2018
Great family hauler with style. Navigation and panaromic roof are unmatched. Hybrid ensures upto 38mpg in real life driving. Leather and Infinity stereo on fully upgraded trim are icing on cake.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.