I saw my dream car in this dealership through cars.com and sent them a message. They responded in a timely manner and invited me for a test drive. Next week I drove all the way from San Diego and Obi remembered me and the car I wanted! He was busy when I arrived but he made sure I was taken care of and sent me to Sergio, who was great. He took his time with me and made me feel really comfortable with the purchase I was making. At no point did I feel pressured into buying this car.
I also really appreciated that they took care of all the financial things (they dealt with my bank to get me approved for the loan).
The car itself was even better than I'd hoped for, and came with a 12 month/12000 mile warranty. Absolutely nothing was wrong with it (other than some minor wear and tear). They do have a no haggling policy, which I was perfectly fine with because the price was already unbeatable.
Thank you Obi One & Sergio! Still can't believe that car is mine!
I don't usually leave reviews but I was beyond satisfied with Hertz Norwalk that I HAD to. This was my first time buying a car and before arroving i was nervous i wasnt going to leave with a car due to my credit, BUT everything was so amazing I thought it was too good to be true. My credit is horrible and they were actually able to work with me. When I say work with me I mean I was actually able to get the year/make/model for literally the monthly payments i was looking for and less than $2k down payment. Reggie was my sales associate and he was amazing and His supervisor amazing also was able to knock my monthly payments down twice. So yea they definitely work with you here and are very nice with great customer service. I highly suggest anyone trying to buy a car even with bad credit check out Hertz Norwalk . No Joke!
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
William Ryee and Tony were very helpful finding a Sorento with everything we wanted. William really worked with us to negotiate a price within our budget. We got a great car at a price better than we could ever have expected. Our family has purchased a lot cars from many places, and this was one of the best experiences. Defintely referring people here, especially to William!
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
Christian Crismundo was the sales rep with whom I dealt. He was patient, personable and knowledgeable. I drove myself to the dealership not knowing if I would definitely buy the car. He delivered the car to my home. He even answered a question for my neighbor while he was here.
Just bought a Toyota Camry from Hertz in Norwalk. We had the best salesman ever, CW you were awesome!! He was very helpful and patient with my parents who needed to replace a car due to their car being totaled in a car accident. They (my parents) have a very hard time making decisions and CW helped them weed through the choices until he found them a car that matched everything that they were looking for. Excellent service and great place to purchase a car, I will be coming here when I need to buy my next car. Thank you CW & Hertz!
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