Oh my. What a wonderful experience! Shane B. and Abby F. were nothing short of amazing. I had no idea what a wonderful dealership Willet Honda in Morrow is. I literally was financed and my new CRV was detailed in about an hour and a half . Even the gentleman in charge of the detail shop was high fiving me. Trust me folks, look no further. I'm a Willet Honda customer for life.
Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours.
I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300.
Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!
Transmission slipping not able diagnose or fix issue ,also advisor did not seem to be very concerned. I have talked to other kia owner with same concern it would seem like it is time for Kia engineering to get involved
Very smooth first time car buying experience. Patrick helped me to find a perfect car but unfortunately it had a minor recall and the part was back ordered. Patrick and the owner worked with me to find a different car and even matched the price of the one I wanted originally. I financed through my credit union so I was literally in and out within 30 minutes the day I came to actually purchase the car. I am very satisfied and would definitely recommend Hertz Car Sales!
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