My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
Excellent car, SUPER Happy!
by Nishant K. from Ohio
November 15, 2018
Purchased Red Sports version in Mar2018. Done 10000+ miles till today (Nov2018).
Exterior styling is contemporary and Interiors looks and Fit & Finish are very nice. Mine has black interiors, looks cool. Seats are comfortable. I am 5'11" male and the driving position is comfortable, also thanks to the Dead pedal.
But my most favorite feature is the Sports mode which makes the car very peppy. This was my most important factor of purchase.
In addition the Gear can be shifted in manual mode too. This can be handy while ramping up on freeway.
Daily office commute is 35 miles (5 city & 30 freeway) and it gives average 39.5 fuel economy.
Took it to Niagara falls few months ago (300+ miles from home) and all was comfy to and fro.
Came in for some repairs to be done on my 2013 kia optima. Walked outside and looked around while i was waiting, and found a 2018 Kia Optima that i really wanted. KIRK and TRAVIS are amazing. They did everything we asked for and were super friendly. Great group of people. I got my 2018 Optima! Sure am going to miss my 2013 tho . CJ (Curtis) from service did an amazing job repairing my 2013, but I just had to have the new one. Again thank you KIRK and TRAVIS for all your time and hard work gettin us in the car i wanted. It was a pleasure getting to meet you guys!! Would highly recommend KIA OF WACO!
Car has very good mileage.
by Me&myKIA from Garrettsville, OH
November 18, 2018
This car is a good one to drive to and from work. I've only owned it for 11 days now and I like it. I had a Kia Rio 2009 hatchback before this one so, it's a little similar but the 2018 S has the back-up camera and other updates like the blue tooth. This is a sedan and it's slightly bigger than the hatchback. Lots of room in the trunk. Not much leg room in the passenger area.
Great buying experience and was treated very fairly. I ordered my vehicle so they took me through the process and kept me updates. I traded in my car and again felt I was treated fairly. Nothing fancy just good people dong a great job.
The team out at Napleton's Mid Rivers Kia has a winning combination with Darwin Cunningham and Ken Stark. This was my first experience with this dealership and even though it's quite of a drive from the local dealerships that are closer to home, it is WELL worth the drive. After arriving, I met with Ken Stark who I can't say enough about. There were no slick gimmicks, no pressure, no attempts at manipulative ploys. As cliche as it might sound, but we hit it off as if we were buddies for years. Again, he was easy to talk to, the other employees/salesman appeared as though they genuinely enjoyed working there, you could just feel that positive energy in the air. It made car buying fun again as it should be. Enter Darwin Cunningham. This guy gets it. It's those little things that go a long way. When delivered on EXACTLY what I wanted, he wrote "CONGRATS!!!" on the paper. It made it that much more fun on signing and being a part of this great experience. He too couldn't have been easier to talk to and was VERY transparent. Extremely friendly, kept me informed every step of the way and was fast at delivering what I wanted but took his time when or if I had any questions to ensure we were on the same page. The service I received at Napleton's Mid Rivers Kia is nothing short of extraordinary. To say that both the car buying experience and its salespeople have challenged my preconceptions about your typical car dealership and its antics is a gross understatement. They have truly changed my mind and those ideologies and I will be telling anyone and everyone that will listen about my experience and to give Napleton's Mid Rivers Kia a try before they give another dealership their business.
My cousin and I visited Hyundai on 11/28/18 to trade in her money pit Cadillac. Dee Zavala was so helpful that she talked me into trading my 2011 Sonata . I can't express how great she and the staff were, especially since we didn't have the best credit. They made it happen for my cousin and I. I walked out with a 2018 Hyundai Sonata SEL and my cousin a 2018 Elantra loaded. FYI this is my 3rd Sonata from Napleton.
Best bang for your buck.
by Larry j. from Manchester Md.
December 17, 2018
This car crosses out all the boxes in a good way . I just wish I had realized that the Lx rio for 2018 does not have a back seat capable of folding down. That is my only disappointment.
I had a great experience with Mukesh Mehta on leasing a new Camry. He was very honest and friendly and ended up giving me a great deal. I hope everyone has as good of luck with buying or leasing a car as I did!
Best car buying experience ever. All of the staff were great. Dustin was patient, encouraging and respectful. No pressure- just a genuine desire to place me in the right automobile. He suggested multiple financing options to help in the decision. I will not go to another dealer.
Most reliable car I own
by Brittanya from York sc
October 15, 2018
This car has great gas mileage very comfortable great leg room in the back great size truck love the way the front is made up high love the touch screen radio
The guys there were so great! Kyle was our salesman. He was polite and friendly they entire time. So easy to talk to. My child loved him. Then signing the papers we had a gentleman print out papers for my kid to sign so he felt included. Seriously such great service. We left very happy.
the best car buying experience I ever had nice and
by willie c from reading pa
September 20, 2018
Very friendly and courteous staff made everything simple and easy
Got this car for my 18th birthday
by AlmightyHav from Georgia
December 31, 2018
This car was gift from my grandfather. Over the course of the summer me and my father have been looking for a good cars for me since I had just gotten my license in May and wanted to practice by myself driving. I was going for used ones that had what I wanted the most, a rear-view camera. After a lot of deciding my grandfather decided to get me the brand new 2018 Kia Rio since it’s reliable, affordable and had my rear-view camera. So far I love this car and it’s amaizng to ride in! It’s easy to drive and comfortable for me as I’m the only one who drives it. It’s quite small but I don’t mind it as much because I’m petite lol. All of my friends literally envy the fact that I have a new car but I always tell them that this car is a affordable and when they’re seeking a new car, definitely get a Kia Rio. I couldn’t imagine a better first car for myself.
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
I was shopping for a used vehicle for myself. My credit was challenged and I knew it wouldn’t be easy to find something dependable ,more importantly, safe. Laurie was SO much help. She never gave up on me. Regardless how hard it was to finance me. She genuinely cares for her customers and is the definition of dedication. I wouldn’t buy from anyone else.
am very happy with my car thank you to the salesman Eddie has cars who was so honest and very helpful oh I forgot to all the team working very hard to get my dream come true, only one thing when the few fixtures of the car will be done :) thank you and yes I will recommend to all my friend and colleagues.
Phil was wonderful. This my fourth car that I bought from Berlin City. Which says it all. I will always keep coming back. They are the best.
great bang for its buck
by evoxian from new jersey
January 7, 2019
i use this car as a daily commuter, being a 6spd manual cars great on gas super reliable and super cheap. the seats are comfy. everything is user friendly and very reliable.
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