This was the first time I actually bought a car on my own, Alex made me feel like it was not a big deal and that I would be OK, I don't think he realized it. I went from a huge Suburban to a much smaller car, he knew I was nervous, so when we went on our test drive it was great, as he explained what the car had to offer and made me feel at ease. I would recommend anyone to go work with him. Bruce is the same manager and also come over and talk to me and he was so kind and has a huge heart!
I came in on a Thursday to test drive a Kia niro. Joel met my wife and I with a big smile. He helped answer some questions on the new Kia niro I saw on the Tasca website. We took a test drive and liked it a lot. I have been researching different SUV options with hybrid technology. Car drove nice and smooth. Then I met a manager Bruce who was very friendly from the get go and got talking on my car trade in worth just to get an idea as to what it's worth. I never once felt pushed to have to buy anything. I told them my needs and they helped me. I talked to Bruce over the phone that night 5-6 times as he ran numbers to get me the monthly budget I needed to feel comfortable moving forward to purchase the car. 2 days later I signed the papers for the car with an unbelievable rate. I cannot say enough how Joel and Bruce made me feel so comfortable during the whole process. I had questions about the niro behind a hybrid and I wanted to look under the hood. Joel answered what he could and got me all the info I needed for the car who a little more familiar with some things I was asking. It was a pleasure to do business here.
When you go to buy a car, you always dread the car salesmen. This time was totally different. Joel was the perfect gentleman to deal with. He was kind and friendly and would answer any questions we had. Bruce was the sales manager and he was funny and very kind. We bought the Sportage and I love it. Thank you Joel and Bruce for your kindness.
Bill Devine, as always, greeted me as I entered and got my car ready for service. He provided excellent information. In addition, the communication is top notch as is the quality fo work. My car was ready exactly when he said it would be.
Great service and an honest assessment that my Soul???s brakes were fine and did not need replacing yet. I know plenty of dealers where service will push customers to do replacements ahead of when they???re needed.
All question I had were answered and friendly staff but not overbearing. Met all my needs. If I have any questions I have direct contact names and numbers to assist me if needed.
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