This place does not value customers, only sees dollar signs. The lack of concern for the problem I was having was appalling. Alex “a manager” felt it was necessary to tell me several times that they sell 160 cars a month. When I told him I couldn’t drive my car because my temp tag was expired he told me to drive it anyway. He blamed the fact that I hadn’t received my paperwork to take to the license branch on “it must have gotten lost in the shuffle”. He was more concerned about getting the point across to me that no cop would write me a ticket for an expired temp tag. Maybe not but a car is not legal to be on the road if it’s not properly registered and insured. I understand that my purchase of a used vehicle is not keeping the doors open but he could have pretended like he cared. Don’t waste your money here!
The service was amazing. Everyone was very kind and helpful answering any questions we had and willing to work with us on different options as well. My wife is thrilled with her new car and the help she received.
great dealer to deal with i am buying my forth car from them great people to deal with. still have 3 our of the 4 cars i bought one of them i gave away to my family, now im here buying ANOTHER ONE ! (Dj khaled voice) way to go premium i will never go anywhere else your are mine top dealer in louisville
After experiencing more than one headache with other dealerships, we happened upon C&L and cannot be happier with our experience. We have a beautiful new car, and an appreciation for the kind care shown to us by the staff at the Hurstbourne location. Thank you to Justin Pinnick, especially, for a great car buying experience!
Ive been dealing with 4th street auto for 3 years now ...not complaints.. I went back to buy my second car from them.. They're very friendly..they will make sure they put you in the car that you you want..Im a very satisfied customer and would recommend famliy and friends
Absolutely awesome experience, everyone in that dealership was very friendly and helpful,that is the fastest we've ever had a vehicle and was on our way,will return if I'm ever wanting to buy again,and love my new KIA,thanks guys
Exceptional Customer Serv.
Had some issues with power steering assembly and traction control. Ownership and my salesman made sure to remedy those problems and got me back on the road, in a timely manner, at no charge. Big shout outs to the mechanic (sorry i don't know your name), Tom and Robby.
The entire staff was very helpful from sales to finance. Mike in finance and Dale the sales manager went the extra mile to ensure that I got the best deal in a time that I really needed a new vehicle. I've already sent my referrals to the Kia Store Preston. Thanks again guys!!!
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