by Male Rep. Cannot recall name - perhaps "Matt???" from Annapolis, MD
August 3, 2018
Rep answered the call and IDENTIFIED himself. Well spoken. Excellent demeanor and attitude. Had many questions answered by him, and saw I could not purchase from this dealer yet due to some of my logistical issues. Very professional.
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
Cannot talk highly enough about my experience here. I dealt with the owner Ric, and Morgan. Both were extremely courteous and I felt zero pressure. Ric worked with me on my trade in, and gave me a great deal on the car I purchased. I was dreading it because I've had a few bad experiences buying vehicles, and this place helped restore my faith. Definitely will be going back, and recommending to anyone in the market. Service department was great as well.
I bought my first independently owned vehicle at this dealership. I was impacted positively by how helpful the staff was. I'm also satisfied with the vehicle I had purchased. It runs well and I would recommend this place to anyone looking for a great price on a second hand vehicle.
just wanted to thank aleesha,calvin,jim and cody for a job well done during the buying process. received fantastic service from all involved. I will be back. I found a dealership for all my transportation needs.
After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
Bobby Book was great! He worked very hard to find us the F150 we were looking for and to get us the deal we needed! I would STRONGLY recommend J . Wilderman Autoplex And especially Bobby Book for your next auto purchase!!!
Max was very pleasant and knowledgeable! Steven Poster was very helpful and pleasant! I appreciated Mr. Cope contacting me immediately after I completed USAA financing online.
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