Best Car-Buying Experience I've Ever Had
July 23, 2018
I've purchased a lot of vehicles over the years, both luxury brands & mainstream one, an my recent experience at Kia of East Hartford was by far the best experience I've ever had at any other dealer. Ryan Peterson was on point with everything, and went WAY above & beyond to make sure I had the best experience. The vehicle I was interested in was already pulled up front when I arrived, freshly washed & cleaned, PLUS he had it started and cooled down because it was a very hot day outside. Never has any other dealer took that much attention to detail. The test drive was extensive, and without being pushy or monotonous, Ryan lady pointed out many features and aspects of the car that I wouldn't think about paying attention to. When we got back to the dealership, without being annoyed or hovering, he let me spend as much time alone in the vehicle to really get comfortable with everything.
The rest of the process was very quick and very easy.
Upon delivery, the vehicle was completely clean & detailed. (The last 4 vehicles I bought from other dealers, on delivery day the cars were dirty, covered in glue from shipping wrapping, and not even filled with gas). I was really happy that Kia of EH took to that level of attention. Marrissa in finance, made the paperwork process incredibly quick while still explaining everything and going over extra options I had.
I'm happy I bought a Kia and even more happy it was from Kia of East Hartford! I definitely recommend this dealership to anyone!