This is a dealership without commissions...they had no incentive other than to collaborate to make me happy. Unlike other dealership experiences where my entire experience was a draw of the luck of the agent who would reach me first, here I encountered collaboration between various employees, all with the common purpose of helping me find the right auto. No pressure with purchase. Excellent follow-up. Impressed.
Josh guided me through the process of buying a CX5. His knowledge of the car and the range of options was excellent and his patience was endless. He was really busy on a Saturday with a lot of customers but he gave me all the time I needed and provided all the information I asked for and a whole lot more. His professionalism was a real contrast with some sales people at rival dealerships.
I was recently in the market to purchase a new car so I stopped into Milam Mazda and I was greeted by Chris Wodjenski. Instantly he made me feel at ease with the process of purchasing a new car. He's very knowledgeable about every model and options. After looking at a few cars I decided to go with the Mazda 3 Hatchback. I highly recommend you stop in and talk with Chris Wodjenski. You will not regret it.
I was stunned that the overall dealership score on Cars.com was so low. I bought a new 2017 VW Passat here at the the start of March and even with the credit challenges I presented the sales team was able and willing to work with me on getting me into the car I wanted at the terms I agreed to. They had my deal lined up before I walked in the showroom on Friday and in only a couple of hours I was driving home in the new car.
The only thing I dinged them for on the buying process was the support staff did Federal Express my financing to the wrong bank which did lead to a few days of delay. But other than that minor blip these guys are amazing.
I bought my 2014 Kia Soul from Kamoore in June of 2017. What a great salesman and gentleman! Love this car more than any I have owned in my 80 years on this planet.
My recent trip to Performance Kia in Everett was to get the oil changed and it was done quickly and the car washed and vacuumed! Very great people there!
I had a 2013 Kia Soul (that I night from them new) and really just went down there to check out the possibility of a trade-in, not expecting much. I left with a 2018 Kia Soul Plus! Their finance department is amazing! I really won't shop anywhere else!
This is my 3rd purchase at Kia. I love working with Izzy, he is friendly, funny, and provides great customer services. He is very attentive and takes time to understand the customers needs. Thank you Izzy and Performance Kia.
Customer service was great. Clifton McIver did a fantastic job of helping me find the car that would be perfect for my family. All of the staff are friendly and make you feel welcome. This was my second purchase from Performance Kia and it will not be my last. Overall great experience. Ask for Cliff
went in to buy a car for my wife. sales were nice and non pressure. close was no pressure, very happy with experience and will return. BTW, normally when you go see finance, you get pressure sales and add-ons. the finance was very relaxed and actually helpful. a new experience for me in buying cars.
Melissa and Cliff are the Truth. I don't have enough words to express my gratitude for their excellent customer services and educating tactics on the car purchasing process and credit process. I'm so glad that I made the trip from Tacoma to South Everett Kia Performance, IT WAS WELL WORTH IT!.
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