Staff are very knowledgeable, courteous, friendly, and take care of even the little things that need being done. They give you a time frame for the work and meet it. If anything comes up they explain what was found and the options available to fix it.
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
I travel in my Ram trucks all over the west coast for business. YOU WILL NOT FIND A BETTER SERVICE DEPT.
Always on time, courteous, and understanding of the fact that when my trucks are not working, Its a problem for me. You will not be sorry you chose this dealership for service.
Great van for the money
by Jessica from PITTSBURGH
October 12, 2018
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
It’s a great deal with the price of the vehicles I’m just kind of iffy in regards the location for maintenance and repairs I’m still looking to buy a vehicle and I think I should be getting it in the next two months
Most reliable van I have owned
by Kialover from Wpg, MB
September 21, 2018
Very roomy, meets with what I have wanted in a van. Just love the make and design of it. Will own and reown it again
If you go to the Hertz Riverside dealership, Nate is a great guy!
Beware of computer calculated MPG
by Disappointedowner from Highland, IL
July 30, 2018
Just went on a long trip. The onboard computer calculated the MPG at 26.6 for a 2,106 highway mile trip. However, in reality the MPG was only 23.3 MPG. This is three MPG less than what the onboard computer stated. I have not been able to get this corrected or even an explanation for the difference from the dealer I purchased this from. Is KIA hiding this????
They were great in helping me land a new van. Thanks guys!
It was needed
by Stephanymarrie from Pasco WA
July 25, 2018
It doesn’t feel like a van even though the inside is big a spacious it rides smooth and honestly glad I don’t feel like im driving a big van I probably would have went with a SUV but this was a good choice
I had picked out a vehicle online at Hertz's website (2014 Kia Forte EX) and went in to look it over and potentially purchase it. We called ahead and talked to Joseph Cardella who welcomed us right away when we got onto the lot. It was clear that he was knowledgeable about this specific vehicle and went above and beyond to take care of us and the car we were going to purchase. He and his manager, Fernando Rodriguez, did a wonderful job accommodating our budget needs in a way that reflected the quality customer service I've known Hertz to have for years. I highly recommend considering purchasing your car from these gentlemen.
Not a Honda
by DOGBO from Florida
July 25, 2018
After a little research I decided to trade in our 2011 Honda Odyssey and try the 2017 Kia Sedona. My initial impression of the van was good, but right out of the gate I noticed that the cargo room was a little smaller. The van drove well but is way under powered compared to the Odyssey. It did have a good price point and nice features like leather seats, bluetooth, back camera, etc. so we decided to buy it. After owning the van for less than a year my wife and I both hated it. The paint was no longer shiny and seemed to scratch easily, the van's A/C system had a sour smell that the dealership could not smell or correct despite replacing the cabin air filter on our dime. The gas milage was terrible compared to the odyssey especially for the size of the vehicle. Overall, the van just seemed substandard when compared to the Odyssey. So after owning it for 11 months, we just traded it in for a Honda Odyssey and could be happier. My recommendation is to spend a little more on the front end and be happier in the end.
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