I had such a great experience buying my car with Victor Lopez.
His personality was so friendly, he was very helpful and was hands on to help finish our deal. He definitely went above and beyond to please us with the sale of the car.
Thank you again Victor, we really appreciate you.
Beware of computer calculated MPG
by Disappointedowner from Highland, IL
July 30, 2018
Just went on a long trip. The onboard computer calculated the MPG at 26.6 for a 2,106 highway mile trip. However, in reality the MPG was only 23.3 MPG. This is three MPG less than what the onboard computer stated. I have not been able to get this corrected or even an explanation for the difference from the dealer I purchased this from. Is KIA hiding this????
Jack Bass was courteous, polite and knew his product. He explained everything and was very helpful with questions that I had. He was not a pressure salesman which was wonderful to see. I would recommend him as a salesman to anyone buying a Kia from your dealership. Ed Cotto has been my go to service person since owning my previous car and has always been excellent to work with.
Not a Honda
by DOGBO from Florida
July 25, 2018
After a little research I decided to trade in our 2011 Honda Odyssey and try the 2017 Kia Sedona. My initial impression of the van was good, but right out of the gate I noticed that the cargo room was a little smaller. The van drove well but is way under powered compared to the Odyssey. It did have a good price point and nice features like leather seats, bluetooth, back camera, etc. so we decided to buy it. After owning the van for less than a year my wife and I both hated it. The paint was no longer shiny and seemed to scratch easily, the van's A/C system had a sour smell that the dealership could not smell or correct despite replacing the cabin air filter on our dime. The gas milage was terrible compared to the odyssey especially for the size of the vehicle. Overall, the van just seemed substandard when compared to the Odyssey. So after owning it for 11 months, we just traded it in for a Honda Odyssey and could be happier. My recommendation is to spend a little more on the front end and be happier in the end.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It was needed
by Stephanymarrie from Pasco WA
July 25, 2018
It doesn’t feel like a van even though the inside is big a spacious it rides smooth and honestly glad I don’t feel like im driving a big van I probably would have went with a SUV but this was a good choice
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
by EFMBholder from FOUNTAIN, CO
July 20, 2018
I used to own a Honda odyssey, which I loved and it got totaled after shopping around for a new one, I was shocked by the price and went to Kia. After test driving the Sedona I was surprised by how comparable it was and how much less it cost. I now own the Sedona, paying less than what I was paying for the Honda and got a ton more options.
The only " bad" thing I would have to say is the road noise is a little bit loud in the Sedona, but not that much.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
The best vehicle I’ve ever owned
by Baseball Mom from Chicago
July 19, 2018
This van is a Mom’s dream come true. I can fit my family of 5, groceries, all of our baseball equipment and still have plenty of room. The features are amazing and the seats are so comfy!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
I purchased a van in Orlando and was helped by Wendy. The entire experience from start to finish was truly wonderful. Wendy assisted me for over three weeks, while I decided on a vehicle and secured financing through Capital One. She stayed in constant contact and made the process so simple it was scary.
Great van for the money
by Jessica from PITTSBURGH
October 12, 2018
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
Most reliable van I have owned
by Kialover from Wpg, MB
September 21, 2018
Very roomy, meets with what I have wanted in a van. Just love the make and design of it. Will own and reown it again
WAKED INTO KIA AND WAS GREETED LIKE I OWN THE PLACE BY MR OSCAR ROCAFORT , I HAD MANY BAD EXPERIENCES BEFORE HE WENT ABOVE AND BEYOND TO MAKE THIS A GOOD ONE .ALSO THANK YOU MILTON PEREA AND FELIX PADILLA YOU GUYS ARE THE BEST!!!!! THANK TO YOU GUYS AND MR. ROCAFORT I WILL BE BACK LETICIA DOCTOR NAD STEVEN BAUMAN
Easy scheduling. Got tire fixed quickly. Differently than most places, these guys were honest and did not try to sell me a brand new tire for something that only required a simple fix.
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