Joe was an amazing car sales man. He was true to what he said and if he didn’t know the answer he found it out for you. Every time I called Hertz Joe would answer it was like he was running the place. Anytime I went to the dealership Joe was out in the heat showing a customer a car. He is just so great. When we went inside the other car sales men were just sitting around eating or chitchatting. Joe was an amazing experience just in himself I have never felt so confident in buying a car and not feeling preassured or stressed. I’m sending all my friends to hertz but not for just hertz but to speak with Joe because he is truly amazing.
Kelly fields (service advisor) was excellent. He handled everything that I needed with A+ customer service. The rest of the staff @ this location were very friendly as well.
It was needed
by Stephanymarrie from Pasco WA
July 25, 2018
It doesn’t feel like a van even though the inside is big a spacious it rides smooth and honestly glad I don’t feel like im driving a big van I probably would have went with a SUV but this was a good choice
Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again!
Great van for the money
by Jessica from PITTSBURGH
October 12, 2018
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
I purchased a Kia Optima over a year ago from a salesman by the name of Cody Nelson. This young man was very polite and friendly and made the experience very enjoyable! We are very pleased with our purchase! Today I went In for an oil change and JJ provided great customer service! Your hospitality at Kia of Muncie is very much appreciated!
Not a Honda
by DOGBO from Florida
July 25, 2018
After a little research I decided to trade in our 2011 Honda Odyssey and try the 2017 Kia Sedona. My initial impression of the van was good, but right out of the gate I noticed that the cargo room was a little smaller. The van drove well but is way under powered compared to the Odyssey. It did have a good price point and nice features like leather seats, bluetooth, back camera, etc. so we decided to buy it. After owning the van for less than a year my wife and I both hated it. The paint was no longer shiny and seemed to scratch easily, the van's A/C system had a sour smell that the dealership could not smell or correct despite replacing the cabin air filter on our dime. The gas milage was terrible compared to the odyssey especially for the size of the vehicle. Overall, the van just seemed substandard when compared to the Odyssey. So after owning it for 11 months, we just traded it in for a Honda Odyssey and could be happier. My recommendation is to spend a little more on the front end and be happier in the end.
Aj was great. Sounds like he will be there for us years to come. The only complaint was the trade. I see they are trying to sell our trade more then double then what they gave us. Felt a little ripped off when I saw that. Hope service will be as good as aj was us.
great van great price
by email@example.com from Vega Tx
July 22, 2018
great van good price is are second car from Pete's car mart good people working there go check the out it we found a bad tire on van after we got it but Pete's fix it with new tire
I had the best car buying experience. They made the whole car buying experience easy and professional. I would definitely recommend buying a car from these guys. I'm in love with my new car, which I bought a 2018 Mitsubishi Mirage.
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
vehicle is reliable
by Patty, Poinciana from Poinciana, Florida
August 25, 2018
This vehicle has met all my needs. Is comfortable and I find new things on it every day that if I would have listened to sales man I would have known they were there.
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
Painless experience. Ali was fantastic. She got me in as fast as she could. I kept me informed to what was going on and any extra costs involved.
by EFMBholder from FOUNTAIN, CO
July 20, 2018
I used to own a Honda odyssey, which I loved and it got totaled after shopping around for a new one, I was shocked by the price and went to Kia. After test driving the Sedona I was surprised by how comparable it was and how much less it cost. I now own the Sedona, paying less than what I was paying for the Honda and got a ton more options.
The only " bad" thing I would have to say is the road noise is a little bit loud in the Sedona, but not that much.
Dane was an awesome salesperson. The entire process was painless and it was a pleasure to experience Metro Kia. We would recommend it to any and all interested in purchasing a vehicle. Thank you so much for your patience and understanding through our car purchasing process. You made it fun!!!
The best vehicle I’ve ever owned
by Baseball Mom from Chicago
July 19, 2018
This van is a Mom’s dream come true. I can fit my family of 5, groceries, all of our baseball equipment and still have plenty of room. The features are amazing and the seats are so comfy!
Very pleasant experience at Kia of Turnersville. Ed was very understanding and attentive to our needs. He helped us find the perfect vehicle and we are very pleased. We will definitely be returning in the future. Anyone looking for a new car ask for Ed!
Most reliable van I have owned
by Kialover from Wpg, MB
September 21, 2018
Very roomy, meets with what I have wanted in a van. Just love the make and design of it. Will own and reown it again
Great experience all around ! Thanks to Christiano Oliveira for the amazing customer service...
I will be recommending Central Buick GMC to all friends and family.
Beware of computer calculated MPG
by Disappointedowner from Highland, IL
July 30, 2018
Just went on a long trip. The onboard computer calculated the MPG at 26.6 for a 2,106 highway mile trip. However, in reality the MPG was only 23.3 MPG. This is three MPG less than what the onboard computer stated. I have not been able to get this corrected or even an explanation for the difference from the dealer I purchased this from. Is KIA hiding this????
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