I've had new cars since every couple of years and this was the best experience we had. I got what I wanted no haggling. We were in and out when signing the papers. I highly recommend going to Smithtown Kia.
Albert was the sales associate that I had the pleasure of working with and I sincerely mean that. I had my 8 year old son with me and he was patient and pleasant through the entire experience. I’m very used to feeling pushed and pressured when car shopping but I did not feel that way at all. Jamall the finance manager was very understanding that my son was with me so he helped to expedite the process and get me out of the dealership as quickly as possible. I would highly recommend this dealership and these individuals in particular.
I would recommend this place to everyone. Worked with Sam he made the whole experience of buying a car very pleasurable. He knew exactly what I was looking for when I had no idea, he was very thorough and I left with no questions!!
I first met Albert in the beginning of September when he showed me the KIA NIRO. I loved it and was impressed but not ready to buy. Albert kept communication open just enough- not pushy. I let him know I was interested, but not at that time. When it was time, Albert and the staff made it smooth and easy. I just went in and bought it. But Albert in particular was very good in just giving the information, backing off and not being aggressive at all. The service department and amenities in the building are very nice as well.
Sam, the salesman greeted me at the door. He wasn’t pushy, made me feel real comfortable, and knew everything about the car. Even what he didn’t know, he was quick to research the answer to my question. He was honest, and didn’t try to rob me. I got the exact deal I wanted and didn’t feel like I was forced into anything!!
My most recent service went well. They were ready for the car on schedule and completed the job at the time promised.
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