I was extremely satisfied with my experience for the regular maintenance i had performed on my Optima. Shaun was completely on target and was fantastic at communicating. The only thing that would have made it 100% would have been a more timely shuttle. I do realize that one person could be only in one place at a time but, more than one person could be picking up and dropping off customers. Other than that, 100%.
Had my first visit to Southwest Kia, such nice friendly people work there. I left feeling totally confident that my car is going to be taken care of in my new home state of Texas. Even the parts and service director John Scurlock took time out to visit and welcome me.
Devin our sales guy was great. Followed up and really worked with us on getting the price we could afford. I had a few issues with some minor repairs after the purchase but after some discussions they honored them. The only negative thing was the finance person. He was rude and patronizing and made what was an awesome experience up to that point a bummer. But it wouldn’t keep me from buying from them again. I just wouldn’t go through that guy again.
We were in the market for a car for my 16 year old daughter, we saw that KIA had it. We contacted the dealership and spoke with Esteban. We told Him we were driving from San Antonio and he got the vehicle ready for us to test drive even though it had not gone through inspection. We decided on the vehicle and the process was easy. We left the car to get cleaned up and received a call from Esteban to left us know there were a few items that needed to be fixed and replaced, he said he wanted it to be as safe as possible for our daughter, WOW we have never experienced this kind of service. We will definitely be back for future purchases. Esteban is exceptional and a really great salesman to work with, we can’t thank him enough.
Went in looking to buy a new Soul. Good choice of models with available feature packages and colors. My salesman was very knowledgeable and explained the vehicle systems to me so I could understand them.
We purchased a 2014 Mustang convertible from this dealership. Our friendly salesman Richard was very helpful and knowledgeable about the car, which helped us make our decision to purchase it. Vance in Finance worked with us to meet our expectations on loan payments and explained everything is easily understandable terms. Everyone that we encountered while at the dealership was friendly and helpful, making for an enjoyable car shopping experience.
We had an awesome experience buying our used 2015 Prius C from Southwest Kia. The profesionalism and courtesy of everyone at Southwest Kia sets them apart from other dealerships. Justus Bosquez made our visit a great experience. Great job Southwest Kia. We will recommend you to all our friends and family.
As most people do, I did not go in intending on buying a vehicle...just look! But they help me look at my different options, and was very patient with my wife and I. I'm not one who gets into a hurry when making any kind of purchase...especially a car. Joe Perez and the Kia team were very good at working to try to win our business. They were not pushy as some salesman are and once we made our decision to buy, it was probably within an hour of us signing the paperwork and were heading home. Thanks again to the Southwest Kia team, you have earned my business. -Steve-
Over the weekend I had some major car issues! This car had given me issues for months. My neighbor Wills works here at southwest KIA. I spoke to him yesterday and he asked me to come see him today. After me not even having to step a foot in the door he was able to get me a new car with reasonable payments and NO Money DOWN! I could not believe it! I am not by any means that person that gets that lucky! Thank you Southwest KIA for all you have done and your hard work! Thank you Wills for being such a wonderful person!
Diego was my salesman and he was incredibly attentive and helpful. I was pretty set on my price range because the financing I was going to receive only allowed for so much in order to afford my monthly payments. Diego and the entire Southwest Kia team did their very best to get me a better rate on my loan and stayed well past their open time to make sure all I had to do when I came to pick up my car was put the down payment down and drive away. Marcos took over on the day I picked up my car and I was in and out in 30 minutes flat. Would 100% recommend this dealership to anyone
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