My son purchased a 2014 Dodge Charger SXT AWD from Drivers Village 9/19/18. We purchased it from Dan in the Used Car facility. I could not have asked for a better purchasing experience. From Andrew Hilt, the internet sales person to Dan the sales associate, down to the financing dept.; they were all great and very helpful. we were very pleased with the vehicle.
When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.
Was hesitant about going back to burritts. Had been there years ago and it was not a good experience. The place has totally changed now for the better. New management, new salesman, the building has been updated and has also added a lot more services. The salesman were very professional and not pushy. Found exactly what I wanted in a truck and didn’t ask me to go look at a more expensive model. Business manager there was also great. Did not low ball me on my trade in. All around great experience.
We have to take our car back to them to be repaired. They have assured us all things will be taken care of. Warning lights came on during our ride home. Called and repairs will be done on Monday. This dealer prefers to work on the vehicle himself. They promised to make everything 100%. They are a very clean dealership and have a variety of used vehicles in great shape.
This dealership has excellent sales and service. The sales people are friendly and has a lot of options to offer. The service department is always friendly and very accommodating. I will recommend this dealership in a heartbeat. The new service rep has excellent service attitude. I believe her name is Marlina? I am not sure if I spelled the name right.
Trisha reached out to me within a day of showing interest in a car. We set up a meeting for a test drive. I was contacted the same day of the year drive to be told the sold the vehicle at auction. I bought a car elsewhere.
Although I did not visit the showroom or the dealership at all I did communicate with both sales staff and management through e-mail. They were responsive, provided me the information for which I asked, and gave me their bottom-line, out-the-door price. They followed up to ensure I got the best possible attention. I am impressed and would definitely consider buying a truck from them. The reason I didn't give them a perfect score is that I only have limited interaction with them.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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