It was the best experience ever. I spoke with Mr. Gary smith. But the whole team was great. they gave all the options and the price was very very fair compared to other dealership. I did go to multiple dealerships and we did not have a great experience as we did at Milton Martin Honda. I give my highest recommendations
I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
I bought my Kia in 2015 and have loved it. I decided I wanted to upgrade to an SUV. They tried so hard to make it work. I was just too upside down on my car I own now but they are great. From the receptionist to the sales people they are all willing to do what it takes to make you a great deal and make you feel important. I will never by anywhere else.
Brent Causey was great. He and the dealer worked with us on the tax, title, and license because we are out of state buyers. They took great care of my wife when she flew out to pick up the car. Don't hesitate to buy from this dealer.
A great experience. The best Alexis is very kind and did an excellent delivery and walk around review of the car. Mike is also a class act. Last but least the dealership is spotless clean. I should move in. Ha ha
WE ARE SO SATISFIED WITH THE PURCHASE OF OUR 2014 C CLASS MB SEDAN, FROM AUTO GALLERY IN LAWRENCE GA---OUR SALESPERSON MARIBEL ACOSTA WAS JUST GREAT ,ALONG WITH SERGIO THE MGR--THE ENTIRE OPERATION IS TOP NOTCH---GO AND SEE FOR YOURSELF
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
Awesome customer service. Working with Robert Shafer was above and beyond my expectations. I was referred to him and that was the best thing ever. Thank you Robert for all of your hard work and dedication to application.
Where do I even begin? From the very first moment my family and I walked in to purchase my new car, we were greeted with smiling faces and helpful employees. Their willingness to work with us was amazing. Their patience? THE BEST. I never once felt pressured into buying a car, unlike other places we visited. Brad and Chad were both very great and kind. My family was so impressed they said when they want a new car Lou Sobh Kia is where they're going to go!
Super Kudos are what are on my mind today! Had a wonderful experience this week at KIA Mall of Georgia when I was with my sister, Rose, who was looking for a new car. Everyone was friendly, polite and professional. It was quite evident that they have high standards of service. Opening doors, remembering you were there before, stopping to chat. A very special thank you has to go to Brent Causey, our sales rep! Patient beyond belief :) and a great listener - which helped get the right vehicle and the best deal! Chris Bennett who helped us with all of the after sale paperwork - you are also awesome my man! Not to be left out is their head honcho, Scott J, who I think is probably responsible for setting the tone in this dealership :) Thank you one and all for all that you did. We will highly recommend you to anyone that will listen!!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.