Russ Darrow Mazda is and always will be my dealership of choice for all my service needs. I have been coming to Russ Darrow for many years and have been completely satisfied every time I stop in for a routine oil change or major repairs I can't say enough about the service department going above and beyond to ensure my Mazda is running smoothly for years to come.
I have always admired the your service department for the way they went out of there way to please me. The I take there was my mothers and she always had it serviced there .And I understand way. The six cd changer broke and they went on eBay and went through five CD players before they found one that works. I am very happy with all the service I have had there and will continue to have service on the car there .Thank you Geoff Keats
Everyone has always been helpful any time I have visited this dealership.My most recent visit was because I am having an issue with my vehicle and because I have confidence in them it made me feel better to go there to get this taken care of.The people are always helpful and even give me good advice on what is actually needed for my vehicle .I have always gotten a realistic expectation in getting service and I genuinely enjoy coming there .
I came in after being contacted by the sales guy who had leased me my previous car. He knew my lease was about to be up and was reaching out for another sale. I had been inquiring about cars, but I was also over on miles and had 2 months left on my lease, so I was a little nervous. The experience was very positive. Mike Duda did a great job telling me about what he had available and putting together a great package for me. I was there for about 3 hrs, not the usual 5hrs. I'm paying a bit more than I wanted to be, but it's a great 2019 Kia Optima!
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
Great experience buying a van here. Vehicles are thoroughly inspected and in good repair, salesman was Honest and prompt at returning phone calls and answering questions. I feel confident in my purchase from M&M and highly recommend!
We were amazed and so lucky to find EXACTLY the used minivan we wanted with low miles and impeccable condition at this small dealer right in our town (thank you, cars.com!). We appreciated the free Autocheck report they offered on Cars.com to give us more background information. To make the find even better, we dealt with Ray, who was friendly, straightforward, and more than fair. He was honest about and pointed out the few small defects the vehicle did have, and repaired those that they could (going above and beyond what they had to do). He gave us a price that no one else could come close to matching without us even having to dicker. Plus, he looked up the Blue Book value and gave us more than we hoped for on our older model trade-in. They detailed the vehicle right before we picked it up and had it looking like new. Paperwork and title transfers were a breeze. I cannot stress how happy we are with our new "fun van" (as my 3-year-old calls it) and the experience we had with Anthony's Car Company and Cars.com!
I would like to amend my previous review of this dealership there was a communication error the proper people did not get my messages so my issue was never addressed they have now contacted me and are going to take care of everything so I really appreciate what they have done for me, it was a very seamless buying process it was very nice car for a good price.Nice to have a small local dealership take cares!
We thought our sales person Pete Ruiz did very well as a sales associate and we enjoyed the sales process and working with him. The low key approach was just right. The Soul is working out well. We both enjoy driving it. It???s comfortable, the fuel mileage is better than the specs, we???re getting 30 ??? 31 mpg driving in the city. So that???s nice. The experience was professional, friendly and enjoyable. Pete was great to work with.
Mike was very helpful and accommodating. As a salesmen myself I appreciated the effort to understand the type of vehicle I was looking for and he did what a good salesmen does. He finds the right fit, not the quickest sale. Mike put me in a 2019 RAM 1500 REBEL which was a car I never considered or thought I liked (after months of researching and testing cars) until he evaluated what my wants, uses and needs of a truck we???re. Nailed it. Got a great deal. Much more professional at Oconomowoc than the Franklin location too overall in all departments. Would recommend.
Pete Ruiz made our car buying experience painless. From the test drive to the final transaction Pete was friendly, organized, knowledgeable, and expedient. We would highly recommend him for the purchase of your're new car.
We had an amazing experience with our salesman, Chris! He was more than willing to help and was so patient with us. He was more than willing to show us as many cars as we wanted and answer any questions we might have had. I would recommend Lynch to all of my friends and especially Chris!
Big Al was excellent and helped us out. Very informative and communicated well. We'll be back again for sure. Thank you for the great service.
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