Great Customer Service from David at the service department!!! All the staff is courteous and helpful. They are always greeting you with a smile. They also have coffee, fruit and donuts in the waiting area.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Great service as always with service advisor Jose and service assistant Delores. Both take the time to hear your car issues and concerns. I feel Jose is very honest about the best course of repairs for my 2011. Delores makes sure to communicate my message to Jose for me. Delores makes me feel like an appreciatived customer. I have been a customer of Frank Hyundai for more then 25years and I’m always treated professional. However I have come out of pocket about $1459 in the last 3 months.
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
I had a great buying experience and was treated very nicely by everyone. My salesman David Gunn was great and very pleasant dealing with and helpful. Can't wait to come in for service to see everyone again.
I justo want to thank you for making me feel so comfortable with the process of buying my first car.
It was 4hrs but at the end of the day I LOVE my car so much & everyone was so nice.
Thank you again :)
My car of 11 years finally died on me. I had heard of how great KIA's were from friends and my own Mother who just purchased an Optima. So this was there first place I reached out to and I was very satisfied with my car buying experience. Adam had the exact car I was interested in, out front before I arrived and was very easy to work with throughout the process. Overall a very good experience buy at KIA of El Cajon.
This was my first time buying a new car and my KIA dealer Chis was very patient throughout the whole process. He answered all my questions and tried to get me the best deal. I would highly recommend Team KIA of El Cajon and Chris as your dealer!
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
Empire auto group was the best car buying experience I have ever had, Jay was very helpful and knew exactly everything about his cars on his lot, Jay made it a point to make sure I had all my questions answered and was happy before purchasing anything, and helped me find the best deal for my situation. I look forward to coming back in the future, and highly recommend searching here first!
Scheduled periodic maintenance such as oil change, bumper to number inspection for safety driving. All these features were serviced by Ball Kia during visit. Outstanding service.
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