Excellent customer service best car dealer in Rochester I will recommend these car dealer to everyone I walk in and walked out with a car same day they know what they doing the management is very professional
Everyone at Hertz was extremely friendly and low pressure. Bob McClean was my salesperson and he was very helpful throughout the process and answered all of my questions. The sales manager made a point to introduce himself and remind me that there was no pressure to buy.
There was no negotiation process; the car was already below the Kelly Blue Book average price. It was also a couple hundred cheaper than what they had listed online. I believe this is intentional because they have such a high volume of used rental cars they are trying to offload. I've had the car for a few months and haven't had any problems whatsoever.
The other dealers I had gone to previously had offered similar cars for several thousand dollars more and their salespeople were always trying to talk me into paying more than I wanted. Hertz was the complete opposite. The whole process was easy and low pressure. I highly recommend them to anyone looking for a used car.
My lease was about to expire, so we went into the dealership to see about our options.
Walked out with a 2019 shiny red Kia Sorrento, thanks to Dan Norris. Excellent customer service. Dan made the process of leasing a new car easy and painless.
So happy with new ride. I would recommend Kia and Dan to everyone!
I went to fucillo Kia looking at a sport age since my Nissan Rogue lease was nearing expiration. I did not want to deal with the dealership for the rogue. My salesperson Malecka was very helpful. She approached me right away and asked what features I wanted in my next vehicle. I test drove the shortage and was impressed by it’s handling. I wanted to bring my husband back so we returned the next day. Malecka helped me through the sale as I was not leasing, but buying and took the time to explain everything thoroughly. From start to finish this was a great experience and I would deal with her again. If you are looking for a Kia see Malecka!
Awesome is what comes to mind for ed and Shawn! These guys kept me updated for my loan and were nothing but pleasant on the phone with me! I would do business again with these guys! Thank you for all your help! I love this car! I recommend you buy your next car from Mazda of west ridge! Tell them I sent ya!
Located the exact Jeep I was looking for quickly and I was in the driver's seat within days.
Newly renovated facilities and great service department (based on experiences with previous Jeep)
My first time at this dealership and won't be my last.
I came in at three thirty Monday afternoon and was out by five thirty with my new to me used Chevy cruise. Low mileage, clean and in excellent condition.
Super easy people to deal with, I will be back.
Our sales person, Isaac Elliott, was very knowledgeable, willing to answer all her questions, and patient. We got a good price and are very pleased with the entire experience. We would recommend Garber and Isaac.
2011 Ford Edge Limited black happy with the car bu
by John from Rochester New York
September 14, 2018
Nice selection of cars couldn't talk Sam n $5 worth of gas or remote start after spending $15,000 and sold me a $1,500 car warranty basically didn't have an option I already had it figured out he did in the bill overall John was very good to me I would deal with him again
My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!
Recently purchased a 2012 Dodge van from Vance the owner he was extremely professional and addressed any concerns or repairs after the sale would highly recommend .. Thanks Vance see u again !!! 5 star service !!
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