Bought a new HRV had a great experience. Rick was our salesman was not pushy treated my family nicely. Facility was nice and clean. CJ the manager gave us a fair deal. Would recommend friends and family to Hersons Honda.
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Everyone at this location from our sales rep to manager did their utmost to get me the best deal possible. I have a lot of respect for the hardworking employees who went out of their way to ensure a positive experience. I will definitely return in the future.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
We wentin looking and came home with our Kia Sorrento. Igore was our salesman abs he was awesome. Told him what we wanted and what price range we were in and the 2nd car he showed us we bought. No pressure, no haggling and fast easy paper work. We would defbut from Igore and Laurel Kia again.
The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I did not have a nail in tire prior, my car ride as not noisy or bumpy. I was told I needed tires and after coming for the main this that was needed I left and all of sudden the noise began. I got out to see what was going on and my tire had a huge nail. How ironic the dealer told me earlier I needed tires $595, however did not state that there was a nail in one. I did not have a problem riding prior to dealer. I guess that's a tactic to get you to buy from them. They have lost a customer will not purchase another Kia.
Excellent vehicles and a great sales staff. Buying a car from Ourisman is like buying a car from a good friend instead of a pushy sales person. Joe is super knowledgeable and spent alot of extra time with me to ensure I was happy with my purchase. I would buy from them again in a heart beat.
This was an easy, straightforward buying experience. Billy Wilson, the Sales Consultant, was low pressure, and handled the negotiation and transaction very well — I recommend him. Dave also made the purchase and finance paperwork painless. Most important, I got a great deal on the car I purchased, and a very fair offer on the trade. Give these guys a try.
I went there to buy 2013 Kia Sorento and I met some lady her name is Debbie, she is a very smartest underwriter and salesperson.
She is a very friendly person like my sister and works professionally with amazingly quick.I arrived there at about 3:30 PM but I could pick my new car up at 4:30 PM, it took only 1 hour!! test driving/all paper works with loan processing.I strongly recommend this dealer and Debbie and you will be happy~~Thanks, Debbie.
From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
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