The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
by Miramontes from Russellville
August 12, 2018
Excellent car and nice for my family and we have 3 cars Kia already .
And now kia Sedona
So we are so excited!!!
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
Great Family Vehicle
by HeatherL from Brantford, Ontario, Canada
January 2, 2019
Super comfortable and way more fuel efficient than I was anticipating. I do a lot of driving and have been pleasantly surprised. Thanks Georgetown Kia and Ian Raine!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Beware of computer calculated MPG
by Disappointedowner from Highland, IL
July 30, 2018
Just went on a long trip. The onboard computer calculated the MPG at 26.6 for a 2,106 highway mile trip. However, in reality the MPG was only 23.3 MPG. This is three MPG less than what the onboard computer stated. I have not been able to get this corrected or even an explanation for the difference from the dealer I purchased this from. Is KIA hiding this????
OK Gary was yhe best because he listened to me and found exactly the words, the patience and the car I needed. I don't find more words because I don't speak a very good english
Beyond stylish and powerful for the money
by Gerald the Wildcat from Tucson, AZ
November 22, 2018
The ride is on par with other vehicles in its class and the power is surprising. Handles well for a larger vehicle. Plenty of room for passengers or cargo with fold down back seats. Lots of hands free features that keeps the drivers hands on the wheel for radio and phone. Best minivan I've owned to date.
Looking for used car, set up appointment on-line. Was unable to do test drive based on used vehicle . Looking forward to next step in the process
Great van for the money
by Jessica from PITTSBURGH
October 12, 2018
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
by Valarie Lowry Independent Mary Kay Sales Director from Chesapeake VA
March 6, 2018
Id like to take this opportunity to thank Larry Blow for recommending the New Kia Sorrento to me. after deciding that this was the SUV for me he recommended Cherillynn Willis to assist me and she as well providing excellent customer service, very thorough answered ALL my questions, making my New car buying experience a ease. Thank you as well to Dominque, Erica the receptionist and the young man in Finance. Everyone at the dealership was so kind and hospitable. I'm really enjoying my New 2018 Kia Sorrento. I highly recommend this dealership to everyone looking to purchase a New or used car. The dealership as a whole is exceptional, clean state of the arts facility. Even the service department came out to greet us to make sure that we had nothing to worry about. The Best car buying experience Ever.
Thanks Larry Blow for recommending KIA.
Most reliable van I have owned
by Kialover from Wpg, MB
September 21, 2018
Very roomy, meets with what I have wanted in a van. Just love the make and design of it. Will own and reown it again
In my travels, noticed car I was interested in, did my home work, looked them up on-line, I left inquiry, I got a response from the owner(Jeff) and spoke with him with a day. All the Staff was truly interested in helping me meet my needs. Salesman made all phases of the contract and numbers clear and easy to understand, there were no secrets in the paperwork. I understood everything right up front. They were very helpful and had relationships with financing. I had a glitch with credit union, Jeff (the owner) called me and got involved personally to help solve the problem. They took care of all issues, such as Tags , Tax and Title. All in all a very painless negotiation." I WALKED in and DROVE home" GREAT HOME GROWN SMALL BUSINESS
Most reliable car I ever owned
by Raja man from Burbank, ca
July 22, 2018
It's a good Minivan.
Never had a problem with it .
I wish I can still keep it .
But my mom needs to sell it.
Bought this little van brand new off the lot. It was a good value $$-wise and after all this time, even with 2 newer vehicles to drive - I most often choose this van. It's got some age-related quirks at this point, but I don't hesitate to take in on short 50 mile road trips from time to time!!
Took from 2:15 in the afternoon till 10 PM that night! Was just trying to buy my leased vehicle, not really a new one.
Feels like a luxury car
by Pratik from Goshen
October 29, 2018
This car was a blast to test drive. The engine has a great punch and the car does really well with bumps and pot holes. If you are looking for a van that will be reliable and give you a smooth quite ride i highly recommend the Kia Sedona. The features you get with the Sedona SX is definitely worth it. I would highly recommend this car infact we bout 2 one for me and one for my brother.
Very positive experience while buying a car for our daughter. Very helpful, quick and easy. We were able to take the car home that very night.
Wish I had gotten the Chrysler
by Leon from Martin
September 30, 2018
This was the second Sedona I owned. I never had any trouble with it and I know I put 29,000 miles on it driving back and forth to Dallas, Texas from Martin, TN 3 times this year. I just needed to downsize, so I traded it in.
The best car purchasing experience I have ever had. It was easy, no hassle, staff very friendly and dedicated to their product. This is the first vehicle that I have ever purchased that fit me like a glove. I love this vehicle!
Great van for an affordable price!!!
by Indyangie from Evansville, Indiana
November 11, 2018
Super reliable! It has been parked outside in Indiana for the past five years through boiling summers and freezing winters. It has only failed to start one time and that was because I needed a new battery. It has tons of pickup. So much I feel like I can beat a corvette when the light turns green! Easy to drive and comfortable enough for my family. We got a basic model to save $, but it is well designed. I've driven it to work since we bought it new both long (1 hour) and short (10 minute) commutes. We have also take it on 5 vacations over 700 miles one way. If I ever buy another van, I will get another Sedona because of the great experience with this one. The only thing I've had trouble with is associated with winter outside parking. When I pull on the door, not knowing that it is frozen shut, it may slightly jar enough to for the door sensor to think the door is open. After climbing in through the passenger door, which never freezes because it is next to the house, we have to drive five or ten minutes until the car warms up with the ding ding ding of the door-open alert on. That is so annoying, but a fellow outside parker told me to reach in the passenger side first, start the car and go back inside for 10 minutes before trying to open the potentially previously frozen driver door. Lol. What a genius!
Was helped by John Caddy. He was thoughtful and called me back to follow up. I found exactly what I wanted. Audi 4 convertible. So excited. I brought the car!!
Owned for 17 years. Great,reliable family van.
by Harmonious from LA
July 29, 2018
Great reliability, comfort, value and original warranty. Smooth ride like a sedan. Adequate power even to tow a small boat or trailer. Many long road trips with the family enjoyed over 17 years.
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