My experience at Midtown Kia has been a plesant one to be repeated! The staff is friendly, skilled, trustworthy, attentive and efficient. Ample time and explanation were given to me regarding the upkeep of my car and my questions patiently and gladly addressed. I am glad to have my vehicle serviced there as I'm convinced it will stay in the best condition under their workmanship. They are second mile people. Thank you Midtown Kia!
I was a hundred miles from home and 200 miles from my starting point when my BMW blew a tire. It was a holiday and I was in the middle of nowhere with all service closed. I called the BMW 800 number and thankfully they towed my car to BMW of Bloomington. I received a call Tuesday morning and learned I had to get new tires and they also performed the regular maintenance. I was concerned and surprised because my car had just been in my BMW service center for maintenance in July. I never thought once that my tires were bad. BMW 800 service got me a LIFT ride home, 110 miles with a wonderful BMW driver that told me Bloomington BMW was the best.
I had no idea how I would get my car home. I asked Jeremy for ideas when he called me. When my car was complete with new tires, break service and who knows what else, Jeremy called me with a plan. Ed Jackson drove my car to my door over a 100 miles away followed by another driver who drove them both back to Bloomington. I don't know much about cars and I rely on my dealer and the service to guide me and keep me safe. I'm so grateful that my catastrophy happened near Bloomington. You haven't seen the last of me.
Mike in sales was a pleasure to work with. He had the vehicle I purchased ready for inspection in their indoor showroom. The attention to detail of the vehicle and the process of the purchase was outstanding in caring for the customer, which in turn made for a great experience.
Working with Ben and Randal was a great experience. Ben was able to accommodate my need to communicate via electronic means vs the traditional in person and phone calls. It was great that Ben responded to my online inquiry promptly and was able to set up an appointment so I could bring the truck to my husband to see what I was interested in purchasing. When considering getting a vehicle be sure to make Klein one of your first stops. I had test drove trucks at other dealerships, but the personal service and ability to meet my needs is the reason that I purchased at Klein.
I have nothing but good things to say about this dealership. Jake in particular has been the most helpful salesman that I’ve ever worked with and he made it possible to get the car of my dreams! They work with you and are fair. They genuinely care about each customer. 100% recommend to ANYONE looking to buy new or used. You won’t be disappointed!!!
Stopped by Grace auto just to look at a car on the way to another dealership and they could not have been nicer and more professional. They are a great place to buy a car and we will buy from them again.
My Wife and I were in the market for a new vehicle, and after stopping at many dealerships (leaving unsatisfied) we found ourselves at West Herr Kia in Orchard Park, NY. We had the pleasure of working with a knowledgeable, enthusiastic representative named Luke Churik. We received a phenomenal education on the multitude of vehicles available to us, and a thorough explanation of the processes mitigating the trade in of our old truck and the purchase of a new ride. I can honestly say that this is the first time I’ve left a dealership having COMPLETELY enjoyed every facet of the operation. All too often you walk into a dealership excited to complete a rather significant transaction, and are immediately turned off by an interaction with a cheesy, want-to-be professional salesman who thinks that their cheap suit makes them the absolute authority on all-things-automotive. Not at West Herr. Thank you Luke for great a great experience. This place has a great inventory (I mean great. West Herr has a multitude of dealerships right in town which can deliver pretty much and brand of car you’d like to check out) knowledgeable employees, a prim and proper facility... A++
Everyone at Wiz Autos was wonderful ... Tom went out of his way to show me an Acadia Denali that wasn???t even on the lot yet! When I fell in love with it he went above and beyond to make sure it was safety checked, detailed, and even replaced a few things to make the Acadia absolutely perfect and ready for me to pick up the next day!! Meir made paying for the car so easy!! From start to finish the paperwork process of buying the car took less than 15 minutes!!! This was by far the best buying experience I???ve had ... I will absolutely be back and referring my friends!
great family Thank you all for your help during my stressful experience I went through. Losing my charger was with great sorrow. everyone helped me try to get it back.
thanks to my former family we lost it. Everyone at Lithia Thank you.
I looked at the Kia Cadenza and the car was comfortable and stylish. However, I did not purchase the car because of limited selection and the dealer would not be able to trade with others,condidered looking elsewhere but ended up with another option. I would highly recommend David McCarthy if you visit this dealership. He is honest, ethical, and great to work with!!
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