I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
Very happy with my Used Car purchase
by Jennyvm24 from Cutler, FL
October 1, 2018
This SUV has met all my needs. Plenty of leg room in the front and back. Generous cargo space! Very happy with the interior design and exterior look. Very nice looking SUV. Very happy with mu purchase!
Serbice rep, Tony L, was exceptionsl as was the excellent service he provided. And, the mechanics detail in providing repair was also appreciated. I am very pleased on the running and operation of my car. It really even sounds better! The svc rep was very clear and detailed when asking questions, and, he even took time out to drive my car. Also noted, the next day i had a svc limo come to my house to dtive me to the facility. Curb svc was unexpected! Thank y'all!
Good Quality vehicle.
by July from Spring Hill
October 24, 2018
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
Easiest car buying experience, that I have had, in recent memory. I picked the car out online, and called to make a deal on it. We agreed, and when I arrived, everything was printed up, and ready for me to go. Thanks so much guys. I will definitely be doing business in the future, and recommend to my family and friends!! :)
by Karenrr from New Bedford, MA
November 6, 2018
Wonderful family car. Third row seating for driving around the kids and their friends. AWD for bad weather. Backup cameras and parking sensors. Bluetooth connect.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
I thought they might wash my car, but they washed and completely vacuumed my car. It was spotless and beautiful. I got much more than I ever expected. The service people were all extremely nice and helpful. Thanks again Sewell staff!
So far so good, it seems to be reliable.
by Carlos from POMPANO BEACH
October 14, 2018
I bought my Kia Sorento 2015 on Dec 2017 used with 38000 miles. It gave a few issues with the A/C during the summer with the system not cooling well at idle, but good on a highway, after 3 times taking it to the dealer for the same issue, finally a tech decided that was the compressor, and now it is working the way that it should.
Now for some reason it feels that the odometer is counting the miles faster than normal, getting really close to the 60k warranty limit.
Does anyone have a similar issue with the miles counting too fast?
I went in looking for a used car something good on gas and talked to Carlos, he was very informative and worked well with my budget got me situated in a car I really enjoy, definitely coming back to him
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
They really treat their customers with compassion. The service was awesome. They listen to what I really needed and I left the dealership with a brand new car that was impossible for me to get at other dealerships.
Very pleased with purchase and the professional enviroment and treatment of the sales staff. I was especially pleased with my salesman Ali Hussain and the complete sales experience. I would recommend Mr. Ali Hussain to all of my friends that would be looking for a vehicle.
Its got it all for lower $ than other similar SUVs
by ksdp from Williamsburg, VA
November 17, 2018
Nothing fancy about it, just all around great practical car - good size(plenty of room), lots of features & good lower KIA price, saves sum Buck$ !
The truck buying process was excellence. Thanks to Mark Kitchen the finance manager for his friendliness and kindness. Kenny Jackson for his excellence customer service and Mark McCain also great customer service.
I have now been to this facility twice in the last two years (once to get an appraisal for a vehicle I ended up selling myself and now (Sept/2018) for a used vehicle purchase. Both times great, but this most recent was a shockingly easy process throughout with a very good person (Greg Leo) from CarMax.
I had a specific need and the car was in CA (I am in TX) and Greg set up delivery, responded to any request I had, and kept me informed at all times of the stages. When I met him for actual purchase, I was in and out of the process (including a trade in) in 2 hours (prob could have done less but we got along well). This IS the way car buying should be done! Period. Great people, great business model.
I also used CarMax financing with zero issues (excellent credit) and there is no pressure involved whatsoever (it is built into their process).
Frendlinest, professionalism, effectiveness. Willingness to listen and solve. Timely feedback and communication. Presentation and knowledge on a particular model. Patience and politeness,Ooverall representation of a dealership
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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