The facility was nice and the car choices are good. My dealer seemed distracted. They did not appear busy but he didn't seem interested in my being there. I felt I was pulling him from something more important. The prices seemed fair. I would only recommend if you want to get in buy and leave.
I took my 2017 Camaro SS 1LE to Premiere for a squeaky noise coming from the back end. It took them a few days to figure out exactly what was causing the noise but they finally figured out it was a bad strut and they replaced it under warranty. Jeff was great to work with and easy to talk to. I???ll continue to do business with Premiere.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I arrived at 1pm for scheduled appointment and was met by the service manager. Greeted with a smile and a handshake. He told me what was going to be done and how long it should take. Even though they were short handed on that day, my car was washed, repaired and returned 15 min earlier than promised. You can’t beat that for service.
Kay and Brad worked with us. They were an amazing team. We got the vehicle we want (and LOVE it) at the price we wanted. Facilities were extremely clean and loved the refreshments while working through the process! Ms Kay has helped our good friends purchase 5 vehicles, so we felt we were in excellent hands! Thank you Tameron!!
These guys are the greatest! My car was having issues and they handled it faster than I expected it to be done! EVERYONE GO TO SERRA KIA OF GARDENDALE TO GET YOUR CAR SERVICES QUICKLY AND EFFICIENTLY!!!
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