My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
by Karenrr from New Bedford, MA
November 6, 2018
Wonderful family car. Third row seating for driving around the kids and their friends. AWD for bad weather. Backup cameras and parking sensors. Bluetooth connect.
Service was great, would recommend! Fast and friendly. Facilities were clean and offered coffee and snack. Wait time was also very short in comparison to other dealers in the area.
So far so good, it seems to be reliable.
by Carlos from POMPANO BEACH
October 14, 2018
I bought my Kia Sorento 2015 on Dec 2017 used with 38000 miles. It gave a few issues with the A/C during the summer with the system not cooling well at idle, but good on a highway, after 3 times taking it to the dealer for the same issue, finally a tech decided that was the compressor, and now it is working the way that it should.
Now for some reason it feels that the odometer is counting the miles faster than normal, getting really close to the 60k warranty limit.
Does anyone have a similar issue with the miles counting too fast?
WE ARE SO SATISFIED WITH THE PURCHASE OF OUR 2014 C CLASS MB SEDAN, FROM AUTO GALLERY IN LAWRENCE GA---OUR SALESPERSON MARIBEL ACOSTA WAS JUST GREAT ,ALONG WITH SERGIO THE MGR--THE ENTIRE OPERATION IS TOP NOTCH---GO AND SEE FOR YOURSELF
Repair shop is excellent and goes above and beyond to be helpful. You cannot go wrong getting your car serviced here. Carriage Kia really takes care of its customers!
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
Easy appointments, clean, comfortable waiting area. Repairs were performed timely and future needs of the car discussed without pressure. Reasonable rate charged and car was washed and lightly vacuumed before delivery to the front door for my access. A pleasant one and half hour stay at Carriage KIA.
Good Quality vehicle.
by July from Spring Hill
October 24, 2018
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
Have been a customer for at least 2 Forte's
and 2 Optimas. Became aware of Kia several years ago when a friend having no luck finding a vehicle. They treated us well and bought a used Forte. It ran well and gave my friend no problems what so ever.
Time came I decided to buy. All have been good to me. Service also has been excellent and body repair excellent to.
Very happy with my Used Car purchase
by Jennyvm24 from Cutler, FL
October 1, 2018
This SUV has met all my needs. Plenty of leg room in the front and back. Generous cargo space! Very happy with the interior design and exterior look. Very nice looking SUV. Very happy with mu purchase!
Chris and josh were amazing. They got a deal done that couldn't be done at other chevy dealers. There goal is to make sure the customer leaves satisfied. My wife was overcome with joy when they said we're going to make sure you leave here with what you want. As a businessman I understand that when a customer comes into your establishment to do business make sure you do everything "within reason" to get the deal done because when they leave, your competitor will do everything they can not let them walk ot the door without a deal and what would have been your review and referrals.
Most reliable car ever
by Hooter from Perryton,Tx
October 5, 2018
Great gas mileage and plenty of room for passengers and all my stuff! Great sound system and I love how comfortable it is! I would recommend one to everyone.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
I like my Sorento
by Andrew from New Orleans
January 2, 2019
Good value for the price.
Best warranty out of all manufacturers.
Cheap maintenance cost.
Good gas mileage.
Good cornering stability for a SUV.
They were very understanding that I have a price point and did not pressure me to exceed it! They helped me find a truck that fit right in my budget
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Hands down this was the most pleasant and stress free car buying experience EVER! My senior sales consultant was Shenita Monroe at Carmax Norcross , who was an excellent salesperson to buy my 2015 Subaru Outback car from . Highly professional , courteous and detailed , are the words that come to mind to describe her exemplorary customer service style . We initially enquired about the vehicle online and discovered it was at the Kennesaw Carmax location . She immediately requested a transfer so that within 24 hours we could conveniently test drive and finally purchase the car. She is the real deal and we can't recommend her enough . Please make this woman a sales manager !! 5 STARS...
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Thom Holmes made my experience worth the while. I advised him about my situation & he worked with me through the entire process until the deal was complete.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.