I was leasing a 2016 Kia Optima through this dealership and loved how smooth the process was with that car, I was in for an oil change and had decided to look into buying out my lease since my mileage was starting to add us. Dave Zaprev was so knowledgeable and kind through the whole process. After all my questions and concerns we went over the benefit of just buying a new car vs keeping my lease. The were able to get me a fantastic deal within my price range. I love my Kia and honestly would not go to any other dealership. The service from the salesmen, to the finance managers and even all the way back to the service advisors in outstanding. Thank you all again for your help!
I had my eyes on a CX5 or CX9 for about a year. And my husband and I finally visited the Napelton Mazda dealership in Countryside. Walter Woods made this the smoothest and easiest car buying experience ever. I left with a 2017 Mazda CX5 and I couldn't be happier! Thanks to Walter and Tom in financing! You two are a rock-star team!
The work was done in the time they told me it would be and having a comfortable place to wait.
Very happy with my Used Car purchase
by Jennyvm24 from Cutler, FL
October 1, 2018
This SUV has met all my needs. Plenty of leg room in the front and back. Generous cargo space! Very happy with the interior design and exterior look. Very nice looking SUV. Very happy with mu purchase!
The overall experience was nice. The sales associate was nice. But when I got home and lifted the hood. I realized I immediately needed new filters, new oil. Top of the antifreeze the windshield wiper fluid was empty. Everything was good until then. Then I was just irritated and realized I was going to be paying a few hundred dollars to get everything up to par.
Michael Pirozzoli went above and beyond to make sure everything was understood and I was completely satisfied as I was from out of town purchasing my Camaro 1LE. I will definitely not hesitate to do business with him again or refer him more business.
Reliable, comfortable, affordable, 5 stars!
by MomOf3k from Fort Worth, Tx
November 15, 2018
Drove my 2011 Kia to over 200k miles then gave it to my daughter and bought myself a 2015. It is super comfortable, has enough room for all the kids and you can fold seats down to help someone move. Versatile, comfortable, reliable.. love Kia!
From the moment I walked through the doorway, Wilkins was a dream come true. Ed Chwal got the pricing I wanted and the entire deal signed, sealed and delivered in a few short hours. Ed was nothing short of incredible. If I could give him alone five stars I would. He walked me through every step and made me feel extremely confident about my purchase. He not only showed me how to use each and every aspect of the interior, but also showed me how to maintain the exterior. Ed's knowledge of the vehicle and the process were astounding. I have never felt better about buying anything. He also went out of his way to secure an accessory that I really wanted. I was going to head to another dealership and go with another brand, but I chose Mazda because Ed showed me and convinced me that I was making the right decision with Mazda.
Good Quality vehicle.
by July from Spring Hill
October 24, 2018
Overall good quality vehicle. Good ride and comfort. Has all the necessary accessories. However, needs to improve on third row seating space and cargo space when using third row seating.
No advantage on MPG in the 4 cylinder engine compared to the 6 cylinder. Should only come in 6 cylinder.
It was nice to meet with Steve who has a lot of knowledge about the vehicle and also his experience let us know more about the car. So glad that you have such a wonderful people working in the dealer. It is. Nice experience
Most reliable car ever
by Hooter from Perryton,Tx
October 5, 2018
Great gas mileage and plenty of room for passengers and all my stuff! Great sound system and I love how comfortable it is! I would recommend one to everyone.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
by Karenrr from New Bedford, MA
November 6, 2018
Wonderful family car. Third row seating for driving around the kids and their friends. AWD for bad weather. Backup cameras and parking sensors. Bluetooth connect.
I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car.
Thank you Jackie and Victor for making this process so easy.
Service team went above and beyond to make a frustrating experience tolerable. Thanks to Tyler and Amanda and their team for their efforts, I appreciated it.
So far so good, it seems to be reliable.
by Carlos from POMPANO BEACH
October 14, 2018
I bought my Kia Sorento 2015 on Dec 2017 used with 38000 miles. It gave a few issues with the A/C during the summer with the system not cooling well at idle, but good on a highway, after 3 times taking it to the dealer for the same issue, finally a tech decided that was the compressor, and now it is working the way that it should.
Now for some reason it feels that the odometer is counting the miles faster than normal, getting really close to the 60k warranty limit.
Does anyone have a similar issue with the miles counting too fast?
Very fast service! Noah was great the entire process! I will recommend this company to family and friends looking for a car! Thanks so much!
by NSchultz from Hartland, WI
November 1, 2018
The car meets all our needs. I didn't need a model with a ton of bells & whistles but I do have some nice wish-list bonus items included & the vehicle was still a great price/value. sleek body style & smooth drive
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
Jennifer Pratt, at Classic Kia in Waukegan, once again has made our experience leasing a new Sorento a smooth and exceptional transaction. She is very knowledgeable with the new features of the Sorento and help to set up these features on the car. Jennifer is patient with all our questions and made sure we were totally satisfied before we left . She went above and beyond with accommodating all of our needs. She is a pleasure to work with and will again return to Jennifer for further car needs. Thanks Jennifer!
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