I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
I can't say enough about Lavar. He actually sold me my Sorrento. He was an excellent salesman, and now in Service, he continues to exceed my expectations! He brought snacks in to us in the waiting area, apprised me of how my service was going, and finished my job before the expected time. He is always upbeat and personable. Lavar is a rock star!
Rebecca Newman our sales person was great, she helped find the right car for our needs and helped tremendously in getting financing. However, when we arrived at the dealership we were hounded by TK who wouldn???t even let us get out of our car. I advised him that we were working with someone else and he still proceeded to follow us and wouldn???t leave us alone. It was extremely uncomfortable and I almost turned around and walked out.
I had an awesome experience with Amazing Luxury Cars in Marietta, GA. My sales person Rob Cousin was awesome at the knowledge of knowing exactly what I was looking for and presented me with the best quality of service and vehicle. I also love the finance manager George he makes sure that he gets the deal done and that you are extremely comfortable with your first time experience. Thanks Rob Cousin and George
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Excelente servicio en offlease. La atencion y el soporte recibido de Carlos y Chad debo decir fueron excepcionales, su apoyo y recomendaciones de las mejores que he recibido en cualquier dealer. Si tienen intencion de adquirir un auto usado, busca a Carlos y a Chad que seguramente de mostraran las mejores opciones de acuerdo a tus posibilidades y financiamientos sin muchas explicaciones y obstaculos. Garcias Un abrazo
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Certainly not the level of service you'd expect from any 'typical' dealership, but prices are decent if you're informed and very diligent. I used Arian after dismissing another agent who was abysmal, and Arian himself was great. If the they were in the 21st century (digital age) and provided some basic customer service and car preparation, the experience could easily have been 5 stars, but it was not. All cars are sold "as-is" with zero reconditioning or pointing out any defects (it's entirely up to you to inspect thoroughly and get a mechanic to inspect). Since I buy lots of cars and had confidence I could spot any issues and keep any typical "used car salesman" tactics at bay, I was fine buying through them for the slightly better price. If you don't have such familiarity or confidence in the process, then this is not the type of place for you.
Our buying experience was easy and comprehensive at Hyundai of Cumming. Eric was knowledgeable, professional, and made both me and my husband feel comfortable with our decision. Since this was the third dealership of the day we were ready for someone to be upfront with us and that is exactly what we got. Thank you for the fabulous experience Hyundai of Cumming!
I live about 250 miles from Atlanta but based on previous car purchases I knew it sometimes pays to travel to get a good price. I didn't choose Rick Case Kia because of their reputation. In fact, I didn't even read the reviews. I chose Rick Case because I found the specific exterior/interior color combination of the Kia Sorento I wanted and they had a recent price reduction posted on their website. I initiated contact via online form. That was on a Thursday evening and I was checking to confirm availability. I heard back late Thursday night that the vehicle was avaiable. I replied and asked about getting that posted price AND the 0% financing through Kia Motor Finance. On Friday I received an email from Kendrick, the Sales Manager, with an out the door price quote. There was a slight difference due to not being able to combine one of the offered rebates with the 0% financing but that was understandable. I asked Kendrick if they were being aggressive on trade-ins and he said they were. My trade-in was a Mazda 6 and Kendrick said that there is a Rick Case Mazda dealership close to the Kia one and that someone from there would be able to appraise my car. I had arranged for a relative to ride with me in case I decided to keep my Mazda. She had to cancel but after having talked to Kendrick I felt confident driving alone with the expectation I would get a fair trade value. I told Kendrick I would drive up Saturday and on Saturday morning, sales associate Dylan called me to confirm I was still coming and said to ask for him when I arrived. I arrived about 2:30 and Dylan had me supply some preliminary info for my trade-in. While my car was being appraised we took a test drive and Dylan thoroughly explained the features of the vehicle. When we returned Dylan had me fill out the credit app. He returned shortly with a final out the door price including my trade-in value. I signed right away because it just felt right - all the numbers were good. It did take a while to get in with Mr. Yi, the Finance Manager, because of problems with their system that day but he was very friendly and explained additional extended warranty options without making me feel overly pressured. After signing the final papers with Mr. Yi it took a while longer for them to finish detailing my new vehicle.
So there you have it. Probably less than 4 hours at the dealership total to purchase a new vehicle and trade one in. I don't think it can get much easier than that. And I'm loving my new Kia Sorento SX! Very refined ride quality. A few nitpicky things but, overall, Kia has done a great job.
I would definitely give Rick Case Kia a shot at earning your business if you have the opportunity.
Great job done on my S -10 they fixed everything that I asked to be fixed, I would tell everyone to go there when they need to,.
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