I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Mousa's patience and assistance in every aspect of the sales cycle was so comforting and with no pressure. He never overpromised anything. His estimates and answers to all questions, were very reasonable and on par with reality when he went to confirm them. This is because of his professional experience and great attitude. Mousa also went out of his way to work with my schedule and requests. If you are buying at KIA, PLEASE ask for him!
As a first car buyer I was really nervous after getting so much rejection and bad sales people from other dealers. Annie here in Irvine turned my experience all around! She made me feel like getting my car was a possibility and made it happen! I really appreciate how much she helped me over the phone the day before I came in and then she helped me to understand everything I was receiving and paying for. She???ll make you feel at home, she is the best!
Great experience - made it painless and probably the quickest time I???ve ever spent getting a new car. No high pressure up sell of warranty or accessories. Knowledgeable about the car but not afraid to say she didn???t know something but would find out and get answers. 2 Thumbs up!
David was very helpful. He worked hard to find us the right preowned car. He made himself available for us. Worked around are schedule which was difficult. Friendly accurate. Listing to what we need for are budget. Very satisfied with David would highly recomend him and defitily would buy another car from him. Good job David. Tony in finance was also very informative and helpfu
Thanks a lot for David Hernandez , he is really professional and I'd recommend him to my friends when buying or trading cars .
Also I'd like to thank Walid so much .
These guys are really great .
Thanks for all the STG team
Sales Rep did a good job finding the car that I was interested in purchasing cane with me while I was test driving the car. I
I liked the used car and price that I was interested in buying. However, the dealership did not offer me enough trade in allowance for the vechele that I wanted to trade in.
We purchased a used Kia Forte here, the car and salespeople were ready and expecting us when we got there, and all was handled professionally. Only nuisance was it took a while to finish prepping the care after we had signed all the paperwork, we had to wait another 30-40 minutes, but other than that, all was good.
Offered a great selection. After looking and test driving a couple found exactly the car we wanted at an incredible price. No, up selling, additional fees or any gimmicks you find at most other dealerships. Thanks!
Christian Crismundo was the sales rep with whom I dealt. He was patient, personable and knowledgeable. I drove myself to the dealership not knowing if I would definitely buy the car. He delivered the car to my home. He even answered a question for my neighbor while he was here.
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