Everyone I dealt with a Bloomington KIA was friendly, professional and extremely helpful. My sales rep , Chris S, as always, was a pleasure to work with. They went the extra mile for me to get the color I wanted. This is my 3rd lease with them and it only gets better and better.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Pat was very friendly and professional. He found the right car at a great price. He was not pushy like the other dealers I visited. If you want a pleasant experience, go see Pat at Luther Kia in Bloomington.
Chris was very friendly and helpful throughout the entire process. Of all the sale associates I dealt with at the various dealerships while searching to replace my dead car, Chris was the only one who actually called me back to see if there was anything he could do to help.
I emailed numerous dealerships in the Twin Cities, and all i got was the auto-response without anyone answering my specific questions. Chris answered all my questions almost immediately. Chris and Matt took great care of me. Very happy with my new car.
This place is great! I just bought a car from them and Chuck was fantastic. He really reflected that the dealership values top-notch customer service throughout the process. I highly recommend them to others looking at buying a car. Thanks Chuck and Chevrolet for making my car purchase such a pleasurable experience.
Brian at Morries IG Mazda was awesome. My daughter was purchasing her first car and his knowledge of the product and guidance through the process was extremely helpful! I would definitely recommend Brian Lee and this dealership.
The car I bought from East Side Auto was a great deal with honest sales people so willing to help. There was no pressure to buy at all. I felt like family the moment I met the sales people. Yes hail damage but nothing I couldn’t get fixed if i chose to. Great experience and honest advice!
I needed to co-sign a loan for my daughter who is a student but my credit isn???t wonderful. But my sales guy Mike Lipke was able to find the perfect car with low miles and a full warranty and I was able to get approved for the new loan. We were also in a crunch for time the day we bought the car because my daughter needed to go to work and Mike and the finance team made it happen! In and out of there in just over an hour! This is the 3rd vehicle I have purchased through Luther Kia!!
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