I rarely get frustrated enough to say anything negative, but I don???t understand when you have an appointment why it should take over two hours for a simple oil change and tire rotation. This has happened more often than not when having my car serviced. However, I would like to say the person to check my car in and out was very kind.
Love my Sorento
by DW Loves Sorento from Hankamer,Tx
December 20, 2018
I love my Sorento! Gets around 26 to 27 miles to the gallon! Very comfortable and also handles the wet roads well! Have the pearl white color, it is very pretty!
Roberto was kind and patient, my father and I had been back and forth trying different cars and me being a first time buyer I was unsure of what I wanted and how much I was wanting to spend. Roberto walked me through the whole process and never made me feel rushed to make any decisions. I was able to test drive any car and he went over features, and other things in great detail. I???d highly recommend Roberto to anyone who???s in the market looking for a Kia or a car in general. The whole experience with Westgate Kia was an amazing experience everyone was friendly and a pleasure to work with. Don???t hesitate and visit Westgate Kia in Wake Forest they are the absolute best!
Best gasoline mileage of any vehicle we have.
by William R. Lee from Rosenberg, Texas
January 9, 2019
Very comfortable. Plenty of room and, yet it does not feel like a big car. . Fun to drive and loaded with safety equipment such as backup camera and lane recognition warning.
I recently dealt with Westgate Kia when I traded my vehicle and purchased a new Kia Forte. I was very impressed with how easy and smooth the entire transaction went through. Very knowledgeable and friendly staff. I would definitely recommend Westgate Kia to my family and friends.
Best value for a luxury SUV out there
by CrazyBiker from Fremont, CA
January 4, 2019
It has luxury quiet interior with luxury features and warranty at mainstream prices with great reliability. Can't get better than that and I crosshopped against XC-90, MDX and QX-60. It has the most efficient use of space with ample legroom for all 3 rows while keeping the exterior dimensions small and with good handling and easy to park/commute in. Only wish it had a bit more cargo space
I would highly recommend Drew Velez. He was very honest, knowledgeable, and fair when searching for a new car. I was stuck between picking one of two cars and he took the time to find out what exactly I was looking for and helped me pick the best car, which worked out great.
I Love Kia!
by Kmduran from AMITE
December 31, 2018
I've been wanting this vehicle for three years now and now that I have it, I'm so happy!!!! Kia have amazing vehicles! You've got to get one!!!!
Casey King is AMAZING!! Not only did she help me but she turly went above and beyond all she did for me 2day, had to bring my baby in that I bought from y’all for some services and Casey was there to help and make everything a smooth process for me! She even got me something fun to “play” in while waiting for my baby to be fixed she tried find out everything possible to save me some money and was just truly an awesome and AMAZING woman!! Will be working with her from now on for any needs I have!
Nothing like a Kia
by FredCampbell from Parma, MI
December 27, 2018
I've owned several Kia's over the last 15 years. My current Sorento is the most versatile vehicle I've ever owned. I also own a Kia Rio that is a great little car.
This was one of my best experiences at Matthews Motors Service Department. I was very impressed with the staff who went the extra mile to take care of my car, showing me tangible evidence of my car's needs. Thank you!
Very good design and execution
by Oldengr from Myrtle Creek, Oregon
December 14, 2018
This car meets all my needs. I tow a small enclosed trailer for r/c planes and gear. Perfect towing capabilities. Large storage with 3rd row seats collapsed. Backup camera especially helpful in parking situations. I am not using UVO capability, but will learn. Instrumentation is excellent with real time tire pressure readout. Very nice!
My Sales Rep. was amazing and very polite. He had us in and out with all paperwork ready in advance! He was on it! This is the reason why my family members get their cars from Auction Direct.
One of the most reliable cars I've ever owned!
by William from Rochester
December 5, 2018
Very comfortable with power driver's seat, 3rd row seating, rear camera, AWD and great on gas. This is the 2nd one I've owned and would recommend it to anyone with a family. Far less expensive than other US made SUVs.
The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!!
-Proud Owner of a Nissan Rogue
Smallest suv with 3 rows of seats
by marko from Arlington va
November 29, 2018
This car meets all my needs. Very flexible passengers pays for three rows of seats. Technology integration easy to use. Car is easy to drive. Only negative is four-cylinder is under powered when full of cargo in people.
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