Fantastic car buying experience. Integrity, Ease of Use, Great Customer Service. Honesty and Clarity of Pricing were great. I wished all other dealers did the same. Executing the sale was quick and the technology made processing the forms seamless. I strongly recommend that you you keep them in mind when shopping for a car
Have been shopping for a new car for several months; test driving, researching and working on the best deal. After visiting 6 dealers Carriage Kia of Woodstock exceeded on each requirement. Mark, Josh and Jasmine were TOP NOTCH in each and every way. Have bought our fair share of new cars, however, have to say this was the easiest process from start to finish we have ever had. Came with excellent pre-approved financing and Carriage still beat it. Came with prices from other Kia dealers and they beat them and then some. We visited several times and Mark answered our questions WITHOUT any pressure to buy each time. For us when it came time to buy - Carriage was an easy choice - and NO not related to anyone there. Josh went over all the paper work quickly yet thoroughly and Jasmine followed up with any questions and walked us through how to use some of the new features and even took the time to program my phone. In a world that has almost forgotten what true customer service should be Mark, Josh and Jasmine took it to the stratosphere. From start to finish everyone there did everything right to make this a truly great car buying experience. If you want easy go to Carriage, I don't think any other dealer can touch them for efficiency, price and customer service and if you can believe it someone from service has already called to set up my first of two free oil changes included in the sale.
I went to 5 other dealers 3 which were Kia dealers. When I came to Carriage everyone went above and beyond to help me get into a new Kia and I got a better interest rate and lower notes. This is the best dealership I have severe been to. The staff is very knowledgeable and you can tell they like their jobs. Thank you Carriage Kia
One of the nicest dealership in and around Georgia Area
by Carfanatic from DealerRater.com
December 5, 2018
The salesperson Ryan was really awesome person. He stood on his words and delivered what he committed. It's really rare to find such a nice sales person. When I my phone drained out of charge. He offered a brand new charger and help in fixing that in new car and made sure that it's working. I have visited more than 10 dealers in and around Atlanta area. But I haven't seen such a nicest sales person in Georgia who is willing to help to customer beyond the car sales. Thanks Ryan !
Service is always excellent. Cathy is a great service advisory. Always follows up. She is personable, experienced and trustworthy. Five years working with this dealership and I???ve always been pleased.
Was one of the first people there at 7:30 am. Was greeted by a KIA workers, she was friendly, helpful and last but not least fast. Work was done under 1 hour. When my car was done, they escorted me to the car and open my door and wish me a good day. My car was clean (vacuum and wash) my car is usually clean but I live close to the wood so daily I???m picking up little debris and it travels inside of my car. But you get what I???m trying to say, lol...
Everyone was very friendly and helpful. It was a great car shopping experience. Not pushy and actually wanted to help me. I would definitely buy another car there as well as recommend to others. My sales rep Matt Aeyers was wonderful as well as the finance Dept.
Thorough service backed by excellent customer service and knowledgeable auto service technicians. Friendly department with clean and comfortable facility. Woodstock, ga
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.