We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
I'm in a chapter 13 and I went home with a beautiful vehicle. It was touch and go because I did need the letter of approval from the trustee. The guys at Tynan's (DJ and Greg) were supportive and patient. Marlon was great with the financing end of things and a pleasure to work with. Thank you all for your diligence and professionalism.
Slow to have a salesperson help us. Wouldn’t even walk us to the car, just pointed to the far end of the lot and said “it’s over there by the Carmax sign.” Sales guy didn’t listen to our needs at all and just kept repeating his script.
I had the best experience shopping here. They were helpful and patient with no pressure to buy. They found exactly what I wanted, even when I didn’t know exactly what that was. The process was pretty smooth. I also really like the option to return the car within 5 days and the 30 day warranty. All in all, they treat you right and take the worry out of buying a used car! I will buy from them again.
Picked up a used 2016 Mustang Convertible from these folks. Friendly, respectful, and not pushy at all. Worked out a deal with Jon and Eric that worked for my budget, and finished up the paperwork with Eddie in the business office. All good folks; would buy from them again and would also be happy send family and friends their way.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
We have bought 7 cars over the last few years from Arapahoe KIA . We would not go any where else. Last week we turned in two cars and bought a 2018 KIA Sportage.
We again had an awesome salesman , Braylon Meeks. He took his time with us picking out a new car. Everything went smooth and we drove way in our new Sportage. beautiful car loving all the upgrades in the new 2018 model.
Thanks to Braylon we are very happy.
Thanks also to Dustin for checking in with us. You have an exceptional salesman in Braylon he is an awesome young man. We will shout out to family and friends about Braylon and Arapahoe KIA.
Bill and Sandy Bobb
Amazing courtesy and respect from a used car dealer. They honored a price I saw on the internet the day before, even thought the sticker was higher when I came in. Professional, polite, knowledgeable and a very efficient buying process. The used warranty they sell is outstanding and their no-document financing is second to none. I was just blown away on how great everything was.
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