I arrived without an appointment and a tight time line. The service department exceeded my expectations and earned my future business! Brian Hernandez was my service advisor and was responsive and a true professional from arrival to departure!
Easy appointments, clean, comfortable waiting area. Repairs were performed timely and future needs of the car discussed without pressure. Reasonable rate charged and car was washed and lightly vacuumed before delivery to the front door for my access. A pleasant one and half hour stay at Carriage KIA.
Have been a customer for at least 2 Forte's
and 2 Optimas. Became aware of Kia several years ago when a friend having no luck finding a vehicle. They treated us well and bought a used Forte. It ran well and gave my friend no problems what so ever.
Time came I decided to buy. All have been good to me. Service also has been excellent and body repair excellent to.
My salesman, Duke Johnson, was professional and extremely personable. Chris Bennett was quick, but competent with the paperwork. The entire purchase process took roughly an hour once we decided to buy a car. It may be one of the best car buying experiences I've ever had. I would not hesitate in buying from them again.
Service was great, would recommend! Fast and friendly. Facilities were clean and offered coffee and snack. Wait time was also very short in comparison to other dealers in the area.
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