Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!
Excellent Overall Value
by NJ from Bellingham, MA
January 12, 2019
I love the value that the Kia brand provides. The sorento is my second Kia. It's looks great, drives great and meets my families needs.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
WE LIKE IT
by DK JONES from ZANESVILLE,OHIO
January 7, 2019
ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. WOULD RECOMMEND IT, THANKS
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Best bang for the buck!
by Mandi B from Tulsa, OK
December 19, 2018
We are a family of 5 and needed a vehicle with a 3rd row. This was by far the best vehicle for us. I love the body style, its has plenty of power and All Wheel Drive for my husband and there is plenty of room for the kids!
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
New to Kia
by Jan&Sue from summersville, wv
December 17, 2018
Kia was strongly recommended by family and friends. Just purchased the Kia Sorento and really like it. Hopefully it will be just as reliable as the recommendations we got.
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Lots of room over my ford escape
by Big Al from Hudson
November 20, 2018
Good road manners lots of room all wheel drive, a good basic suv for the money I would look to buy a new one in a few years
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