I rarely get frustrated enough to say anything negative, but I don???t understand when you have an appointment why it should take over two hours for a simple oil change and tire rotation. This has happened more often than not when having my car serviced. However, I would like to say the person to check my car in and out was very kind.
I ran in to schedule an appointment and was pleasantly surprised when Mike said if I had time to wait I could get my car taken care of in about 2 hours. Needless to say, I was delighted. I waited only an hour or less. The service was excellent and the service staff as well.
Great experience at this dealership service depart
by Caralee J. from Cary, NC
February 6, 2018
Staff were very pleasant and explained everything clearly. Nice waiting room with coffee, water and snacks. Wish I had taken my 2013 Kia here sooner!!
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