Martin and Dwayne went the extra mile to make sure I was happy with my recent purchase. I've followed Dwayne to different dealerships with a couple previous purchases and I would do the same with Martin. These guys are honest and humble, a rare trate in car salesmen.
Best car I’ve ever owned
by LeighScott12 from New Rochelle, NY
November 16, 2018
I had not even thought of a Kia until a friend said-I love mine-try it. When I test drove it I loved it. I also loved Kyle (at Kia Stamford) the salesperson I worked with-he was so patient and explained EVERYTHING- every question I asked and more. So I leased one. I am so happy. Just had it out in the snow for the first time and it was so great. No issues at all...and I saw a BMW sliding by me...I’m so happy and love driving again. Kia makes a great car!! Can’t say enough good things.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
New to Kia
by Jan&Sue from summersville, wv
December 17, 2018
Kia was strongly recommended by family and friends. Just purchased the Kia Sorento and really like it. Hopefully it will be just as reliable as the recommendations we got.
I replaced a minivan with a three row Kia Sorento, you can not beat the gas mileage. The seats and interior is slightly more cramped than a minivan, but it’s a great alternative to a minivan or large SUV.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Vince was so thorough in every aspect of making our experience a smooth one. Je answered all of my concerns with educated answers. We only drove one car which he picked from the inventory and bought it because he listened to our needs and satisfied them. Definitely he will be our salesman for life. Thankyou.
Service managers were very nice and explained only services that were due at time of inspection. I also felt all prices that were presented to me were fair prices. The wait time was slightly long, but it was explained to me that that was not usual but due to some car models having a recall and parts that needed replacement.
Best bang for the buck!
by Mandi B from Tulsa, OK
December 19, 2018
We are a family of 5 and needed a vehicle with a 3rd row. This was by far the best vehicle for us. I love the body style, its has plenty of power and All Wheel Drive for my husband and there is plenty of room for the kids!
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