Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
We luv Kia’s
by Elballew from Ringgold Ga
November 1, 2018
This is our second Sorento we have owned and both were great reliable vehicles! Would recommend any Kia product. Just can’t beat the quality and price.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This is my 2nd kia. rides and drives great
by hornp345 from Orlando,Fl
November 5, 2018
there is a a lot of leg room. i love the 3rd seat. It has a lot of get up and go. Gas mileage is great
I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
Awesome gas mileage
by Kam from Yazoo City, MS
October 25, 2018
I replaced a minivan with a three row Kia Sorento, you can not beat the gas mileage. The seats and interior is slightly more cramped than a minivan, but it’s a great alternative to a minivan or large SUV.
Casey really did an excellent job of helping me find a new car. I???m pretty picky and can be a bit difficult so i do really commend Casey for all of his hard work and will do my best to send some business your way.
WE LIKE IT
by DK JONES from ZANESVILLE,OHIO
January 7, 2019
ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. ITS A GOOD CAR WE LIKE IT A LOT. WOULD RECOMMEND IT, THANKS
My family bought from Peak years ago and my dad sent me in looking for John who wasn???t a viable at the time but let me tell you Vickie did an outstanding job in his places. I still can???t believe I got a new Soul. My dream car.
Best bang for the buck!
by Mandi B from Tulsa, OK
December 19, 2018
We are a family of 5 and needed a vehicle with a 3rd row. This was by far the best vehicle for us. I love the body style, its has plenty of power and All Wheel Drive for my husband and there is plenty of room for the kids!
I was highly skeptical when my wife told me she wanted a Kia but smartly went down to the Kia dealership anyway to keep her happy. Upon arrival John greeted us and was highly knowledgeable about vehicles in general. While needless to say we ended up walking away with a new Sorento and John made me a true Kia believer in the process.
New to Kia
by Jan&Sue from summersville, wv
December 17, 2018
Kia was strongly recommended by family and friends. Just purchased the Kia Sorento and really like it. Hopefully it will be just as reliable as the recommendations we got.
For my first time buying a car I have to say the whole process was too easy. From the time i input in my credit online and Vickie called me Back to the time Steve put on my temp tag on my new Forte Peak Kia could not have made me any happier. I???ve always heard terrible things about buying a car but at Peak got the best experience Ever.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
Lots of room over my ford escape
by Big Al from Hudson
November 20, 2018
Good road manners lots of room all wheel drive, a good basic suv for the money I would look to buy a new one in a few years
Lots of paperwork! BUT the whole deal turned out very good. Charlie was our rep. Have a couple of repair issues they'll fix before car is picked up.
Best car I’ve ever owned
by LeighScott12 from New Rochelle, NY
November 16, 2018
I had not even thought of a Kia until a friend said-I love mine-try it. When I test drove it I loved it. I also loved Kyle (at Kia Stamford) the salesperson I worked with-he was so patient and explained EVERYTHING- every question I asked and more. So I leased one. I am so happy. Just had it out in the snow for the first time and it was so great. No issues at all...and I saw a BMW sliding by me...I’m so happy and love driving again. Kia makes a great car!! Can’t say enough good things.
I had a nice experience at EchoPark. They did not pressure me at all. They let me take my time and make sure this was the right decision for me. Facilities are nice, cars are in great shape. Overall a very good experience. I would recommend EchoPark for sure.
I had a great experience working with Chris on the truck I purchased along with the trade that I brought in. It couldn't have gone smoother and appreciate him being upfront during the process.
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