I have been "watching cars" for almost a year. I almost bought a car 6 months ago, but the dealership valued my trade-in so low, I walked away. I am so glad that I did. When the Audi A4 came up at Overturf, I simply entered my interest on the website. Frank Valle responded the next day. Overturf valued my car fairly which allowed me to feel confident from the very beginning. Frank was upfront about every detail of the sale. Many of the details were dealt with by text, which helped immensely because of my work schedule and travel plans. I asked about two issues and they were handled immediately. I brought in the car on one occasion equipped with student grading to do since I assumed I would be put in a room while the Service department resolved the issue. Frank sat with me the entire time just chatting. He was really friendly and open. I assumed a dealership experience would be a hassle and intimidating, and it was just the opposite. When I decide to upgrade again, I will go back to Overturf.
We bought a 2017 Chevy Volt after almost a year of communication with your salesman, Brett Banaszewski. He was very patient with us and we let several opportunities pass us by before we made our purchase. He was clear and accurate about all the characteristics of our used car and the various warranties, etc. He went out of his way to help us find a hard copy of the Owner's Manual. He also volunteered to ask your mechanics for a recommendation for a Duluth Chevy dealer to service our car, since our local Ashland dealer has no one certified to work on hybrid plug-ins. Good work helping us move into the new car future which we should all be considering with the dire freight train of climate change barreling down upon us. Keep buying and pushing those electric cars. We now have solar panels and are working for public charging stations in our area. Had a hard time not jumping right into a Chevy Bolt or Nissan Leaf, but coming from deep rural we felt it was still prudent to buy a hybrid. Thank you. You and Brett can count on our recommendation to others. Linda Jorgenson and Jack Gunderson
I found a car on Cars.com from Kia of Des Moines and fell in love with it. I had some rough go arounds with dealerships and I was little nervous about dealing with another but Manny and all of the other employees there we so kind and worked with us to get the best price and the best car!
I have been here before for warranty work and was impressed with each visit. Normally I find car buying stressful and irritating. Just had the best experience EVER at billion auto kia iowa city. Manager and sales staff are friendly and professional. Totally stress free experience!
Me and my husband decided to go through major changes after recently trading our older Kia off and then decided we couldn’t afford that anymore and we went shopping around and The billion team seemed to be the best fit for us. They helped us get a great deal and find the perfect vehicle for us (which ended up being a newer model of the one I had prior to the one we just traded) and they helped us with all of this over the phone, email, texts, etc. and we live 1200 miles away! They were able to meet us at a half way point since we happened to be visiting family halfway we met with their drivers and picked our new vehicle up! I fell in love with Kia the first time I had one and I just had to go back! Thank you to the guys we worked with, you made this an easy and smooth option for us!
Excellent service! The sales representative who sold me my Kia Sportage was professional and helpful. He did a great job explaining features and options and was patient with my five-year-old daughter who accompanied me through the process of purchasing the vehicle. Thanks, Corey!
My experience at Midtown Kia has been a plesant one to be repeated! The staff is friendly, skilled, trustworthy, attentive and efficient. Ample time and explanation were given to me regarding the upkeep of my car and my questions patiently and gladly addressed. I am glad to have my vehicle serviced there as I'm convinced it will stay in the best condition under their workmanship. They are second mile people. Thank you Midtown Kia!
Love the service department at Reliable Chevrolet. Chris Salesky provided over the top customer service today for which I greatly appreciate. Feels good to know I can trust my car to Reliable Chevrolet!
Bruce Blake without a doubt is the best and most honest, straight forward car dealer that we have ever met. There is no beating around the bush with Bruce. He is as honest as the day is long, and has always been there for my partner and I. We have known Bruce for years, and feel like he is a good friend. Bruce makes people feel special, and that's what living is all about. He is not just looking for a quick car deal to make that commission for himself. He truly wants to help the customer find the best deal for their money, not to mention the most comfortable car for the buyer. Bruce will not attempt to talk you into something else, which I truly find appealing for a car dealer. Most of the other dealers that I have dealt with act like the buyer is stupid, and try to get over on them to get more money. Not Bruce... I have referred people to Bruce, and have never heard one bad comment from any of them, in reference to his professionalism and honesty. This is who Bruce is as a person, not just a car dealer! We just love Bruce, and pray that he sticks around awhile so we can keep purchasing Honda's from him. Aloha, Sally and Kahau
Everyone we dealt with at Martin Honda during our Honda CR-V purchase was focused on making us as comfortable as possible to make the right decision for our family and on removing any car-buying stress. They were very flexible, accommodating and attentive to my husband's mobility issues. Also, the online quote process was easy and their follow-up was excellent with the quote and appointment scheduling. Friends and family have recommended this dealership to us and we can definitely see why! Thanks!!
Madison is an amazing person!!! Always takes good care of me every time I visit. Great customer service and personality is amazing. Valuable Employee for sure....
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