We just purchased a 2019 Kia Forte from Bridgewater Kia. We visited Bridgewater Kia based on the positive experiences from prior customers posted on Dealerrater.com There is a sign in the showroom that says: ???Our job is not to sell you a car, our job is to help you buy a car???. That???s exactly what our salesperson Brett did and more. You couldn???t have asked for a nicer and more knowledgeable person to be your car salesperson. Brett spent a lot of time with us and patiently answered all our questions completely. He was also very clear and thorough in explaining all the features of the car, as well as all other aspects of the transaction. It was THE BEST car buying experience we have ever had! We were offered a very good deal and very fair trade-in price for our trade. It made the car buying experience a pleasure, the way it should be. I would also like to mention David, who is the finance manager. He had all our paperwork prepared accurately. He was very thorough and patient in explaining everything before we signed all the documents. Never was pressured for any after-sale add-ons. We are very excited about our purchase and extremely pleased with our car buying experience with Brett and David. Dan, (who is referred to in the prior ratings) also stopped by to talk to us and was very gracious. We highly recommend Bridgewater Kia and Brett and the team if you are looking for a new KIA.
Came across a beautiful yellow Mustang ecoboost premium and I gotta give a shout out to not only my salesman: Jarred, but also two others who were extremely patient with me during the process and helped me out a bunch: David and Danny. Treat people with the respect they deserve to get respected back. Great service guys. Thanks
Just moved to Bridgewater and needed a new car. I found that Bridgewater Kia provided friendly and knowledgeable service. They had a great team atmosphere and worked with me to find the best deal. Unlike my experience with other dealers I visited in the area, I never felt pressured at Bridgewater Kia to buy a car that was not the right fit for me.
I reached out via phone and the internet as we live far from the dealership and wanted to ensure we had all the information before traveling so far. I didn’t feel like the sales or finance department had any interest in helping us. I didn’t get any clear answers or felt any motivation from them. Regardless if they felt our credit history was worth it or not, I didn’t feel they worked hard enough to make a sale. We found another dealership who went above and beyond to get us a good deal and now we are owners of a new car.
Bridgewater Kia has given me more than excellent customer service. I bought a car from them on 8/1/18 and the car ended up being totaled in a car accident a week later. David the finance manager reassured me everything will be ok. And he was rite. David and Chris the sales representative gave me 100 % customer satisfaction and helped me get my new car. They worked very hard in getting me approved and I drove home a happy customer with the car I wanted. If your looking for a dealership that will treat you like family and walk you through every process and explain everything to you. Bridgewater Kia is the dealership to go to!! I would recommend them to anyone and everyone. Thanks again David and Chris.
We have been dealing with the Kemper's for 30 years and have purchased cars for many different family members. Jim Kirchner has been our salesman for every single sale. In the showroom there hangs a framed motto: "Our job is not to sell you a car, our job is to help you buy a car." They stay true to this. It is so easy for our family to continue buying cars here. We love our new Sorrento. They have upgraded used cars on site as well. Go buy a car here!
I bought a new 2017 Sportage from Bridgewater Kia 18 months ago. About every 200 miles or so while driving the automatic transmission would slip into neutral. The transmission would re-engage by taking my foot off the gas. Needless to say this was frightening and somewhat unnerving, especially when you were pulling into the fast lane on a highway doing 70 mph. They couldn't diagnose the problem even after they hooked me up with a "flight recorder" which monitored my engine conditions when this happened although the data captured by this device did show the engine racing when the transmission slipped into neutral. Kia authorized the installation of a new transmission. Bridgewate Kia let me have use of a courtesy car for the duration of the work. I went and picked up the car and as I was pulling out of the dealer lot I noticed two fractures in the windshield running parallel to one another from the dashboard up that looked like stress fractures that occurred when they put the new transmission in. I immediately drove back and with no questions asked they returned the courtesy car to me while they had a new windshield installed. I picked it up a few days later and within 24 hours the same problem occurred with the trannie popping into neutral. About a week later it happened again and I took it back. Bob, the Service Manager came out and took the car for a ride. Needless to say it didn't happen as it never does in those situations. When he got back to the lot he went and retrieved a Tablet from his office and after searching the Kia dealer website saw that just two days prior a new software update specifically for the transmission was available. He loaded it and I have drive 1600 miles now without a problem I want to thank Bob and Bryant, my Service Advisor for all of their prompt and courteous attention that led to this issue being resolved. They did everything that you could expect from a car dealership and I want to thank them. Hopefully they won't see me again for this issue.
I recently bought a car (Kia Rio) at Bridgewater Kia. Terrance was patient, worked with us, and answered any questions we had. I would recommend Bridgewater Kia to anyone who wants a one on one car buying experience.
After shopping for weeks online I went to Abeloff and the rest is history. The contact through email with Maylen was absolutely outstanding and then when we came to the dealership she set us up with Brendon Myers. After a few test drives we found a 2015 Nissan Rogue that we loved. The day I came to pick the car up my salesman Brendon asked if I could hang for a few minutes because they decided to put new tires on the vehicle for me before I took it home for no extra charge. The experience from top to bottom was outstanding and I highly recommend this dealership and Brendon.
it was a pleasure dealing with our sales person, Rick, and the entire staff at Abeloff. Everyone was extremely courteous and professional. They easily exceeded any experience I have had in the 30 years I have been leasing cars.
Tristan is an excellent salesperson, and I would recommend his service to anyone who is looking to purchase a Nissan vehicle. My grandmother just purchased a brand new Nissan Rogue 2016, and she is very satisfied with her purchase. She had an idea what she wanted and Tristan helped her along the way. I purchased my Altima back in 2014, and it was a Nissan Altima 2015. We are both proud owners.
Brandon Woodson is the most respectful sales person I have ever met. Very knowledgeable. The time we spent with him and the other team members was a great car buying experience. Brandon worked with us to meet our budget on the vehicle that we purchased. Great job Brandon¿¿¿
Recently bought a new juke at abeloff. My salesman was Brandon Woodson. He's great! Made me feel at ease from my first contact with him to the final purchase. He was very easy to talk to and was so patient throughout the process. I would highly recommend him and abeloff nissan.
Mark Singleton and his coworkers made our experience simple. They were friendly and easy to work with. Everything was explained clearly and was ready for us when we arrived. This is the 2nd car we've bought and leased and highly recommend them.
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